TOPIC:

Hi there,

I'm having trouble with my new UDIO-8 in that it doesn't seem to output audio. I'm assuming that it's user error...

My setup is as follows:

MacBook Pro -> USB cable -> UDIO-8 -> DB25 AES/EBU breakout cable output 1-2 -> Yamaha HS-8 Monitor

I am currently plugging the breakout cable directly into my monitor, which has an XLR input. Previously I was running an XLR cable between the two - is it bad to run XLR cable instead of AES/EBU?

Also, I'm not sure which version of the firmware to use since UDIO doesn't seem to get it's own firmware, instead it appears to use the USBStreamer firmware. I updated the firmware using USBStreamer firmware and it appears to be version 4.11 with 8 ins 8 outs. I'm not convinced that I installed the right firmware though given the lack of sound coming out of the monitor.

Any help is much appreciated, I apologize for my utter n00bness.

@ Forrest

Well, we could be very wrong but I think that it's expect to not work and got nothing to do with the UDIO8 though..
Did you realize that your monitor is an analog Input on that XLR in?

The UDIO is USB to AES-EBU (Digital signal as per here en.wikipedia.org/wiki/AES3). You'd need a DAC here in your setup between the UDIO-8 and Analog input of the HS8.
Maybe we missed something?

DevTeam