Welcome, Guest
Username: Password: Remember me
A happy place for random thoughts unrelated to a specific tech sections.
  • Page:
  • 1

TOPIC:

Audiophonics bad service 1 year 4 months ago #58978

  • RAUL
  • RAUL's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 9
  • Thank you received: 1
Hello,
I returned a opendrc Di in 17/1/22 but Audiophonics does not get the phone and don't answer. I think they don't want to accept returns.
I call but I don't know if the phone exists.
Gls is also calling
This is a fraud.
 

Please Log in or Create an account to join the conversation.

Audiophonics bad service 1 year 4 months ago #58982

  • RAUL
  • RAUL's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 9
  • Thank you received: 1
Is got phone and address from Audiophonics but both were incorrect

This is a fraud

Please Log in or Create an account to join the conversation.

Audiophonics bad service 1 year 4 months ago #58987

  • Ultrasonic
  • Ultrasonic's Avatar
  • Offline
  • Platinum Member
  • Platinum Member
  • Posts: 2782
  • Thank you received: 580
Normally you need to contact a company to agree a return before sending something back. Did you?

I've not used Audiophonics myself but they're well-known and I very much doubt they're acting fraudulently. 

Have you tried to contact them via their ticket system?

Please Log in or Create an account to join the conversation.

Audiophonics bad service 1 year 4 months ago #58989

  • rbachl
  • rbachl's Avatar
  • Offline
  • New Member
  • New Member
  • Posts: 17
  • Thank you received: 11
Made very good experience with Audiophonics.
Customer service was very responsive.
As part of a larger order, one jack connector was delivered wrongly, they reimbursed promptly,
and I was able to keep the wrongly delivered jack connector.
 
The following user(s) said Thank You: Ultrasonic

Please Log in or Create an account to join the conversation.

Audiophonics bad service 1 year 4 months ago #59019

  • RAUL
  • RAUL's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 9
  • Thank you received: 1
Hi,
I sent the tracking number and after more than 2 weeks, the parcel is now here again.
I have called 8 times with no answer and in a mail he sends the same number again.
In my case this is a fraud, I returned in time and now I don't know if this time he will collect the parcel,
This is MY experience 

Please Log in or Create an account to join the conversation.

Audiophonics bad service 1 year 3 months ago #59182

  • RAUL
  • RAUL's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 9
  • Thank you received: 1
It seems it was a problem of shipping company.
solved
The following user(s) said Thank You: Ultrasonic

Please Log in or Create an account to join the conversation.

  • Page:
  • 1
Moderators: devteam