TOPIC:

I purchased a SHD Studio a few days ago to replace my 4.5 year old SHD (full analog model) and got it running today. I am noticing a significant random stutter from time to time when streaming Roon. The previous unit which I retired yesterday did not have this problem, and other end points around the house have not exhibited it either.

The problem is there was a significant update to Roon today to both ROCK and the client. Don't know if this is related, and the unit is so new I have not used my ADC and AES input for analog sources.

I've had some other odd problems with popping which seems to be resolved? Might or might not be related.

Anyone having problems streaming from Roon with the Studio? I increased the buffer size in the streamer, but I don't think that helped.

@ kevinkr

We're not seeing anything of the like from our side here.. The build running on SHD Studio will be the same as SHD when it comes to Volumio and DSP binary. The only difference here is the interface (digital vs analog). 

Maybe worth to try to ping Roon to see if there was some changes? Is the issue also happening with the SHD? 

Feel free to contact our official support (support.minidsp.com). 

DevTeam

Tonight it ran for about 45 minutes without a stutter or any misbehavior, then a brief stutter followed by some very loud pops and bangs, then it resumed playing. I stopped playing and it made some more pops and bangs. I shut off the amplifiers and replaced it with the original SHD which is working fine. I have asked for assistance as it is clear there is some sort of hardware issue. Thank you for your quick response.

Best, Kevin

We have some very cool tech software that you can check out on our website right catchmod