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Device Console hangs after "Initialize to default settings"

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Device Console hangs after "Initialize to default settings" 5 months 1 week ago #65976

sohho
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Posts: 2
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Hi all...
I had my SHD Studio working like a charm (using it as crossover, DSP & Dirac 3)
performed the migration proccedure:
installed USB version 5.57
installed XMOS 1.50
instaled Device Control 1.6
connected
device Control doesnt show SHD Studio in the list of available devices
UAC2 driver screen reads as it should (device, sampling rate, et all)
undo and repeated the installation many times, ALSO IN OTHER PC
still
device Control doesnt show SHD Studio in the list of available devices...
tried to reset the device, instructions from DevTEAM were imprecise:
"- Remove DC power
- Press reset button at back of the unit
- Plug 12VDC supply while pressing the reset."
(for how long, until devices does /shows what)
I tried all possible ways.
situation remains the same...

any clue to follow?
please?

thank you!!!

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Device Console hangs after "Initialize to default settings"