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Spontaneous track skipping 3 weeks 5 days ago #61774

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My SHD Studio has had (from the beginning) a history of skipping tracks in the playlist. It didn't really bother me until recently because in the past it only happened maybe once every 300-400 tracks which I saw as uncommon enough to see as a forgivable quirk. 

In the last month or so, however, it happens every 10-20 tracks, and it is really beginning to draw ire now. Is this happening more frequently for anyone else?

edited to add: the skipping is happening while a track is playing. It does not skip over an entire track i.e. for example: NOT [track 2 ends -----> track 4] but rather [track 2 is playing and the device will randomly skip to track 3]. 

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Spontaneous track skipping 3 weeks 5 days ago #61783

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Is this on a playlist of locally stored music files or using a streaming service?
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Spontaneous track skipping 3 weeks 2 hours ago #61841

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Is the SHD maybe interfering with an app on a mobile device? Maybe spotify that is still connected and disturbs the playing tracke somehow? etc.

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Spontaneous track skipping 2 weeks 6 days ago #61851

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I remember many years ago that an open fire in our living room would change TV channels. I'm sure that modern remote's technology is a bit more robust.

But it might be an idea to turn absolutely everything off in close proximity - computers, lights, electronic and electric devices - just to see if you can narrow it down.

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Spontaneous track skipping 2 weeks 20 hours ago #61893

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Is this on a playlist of locally stored music files or using a streaming service?

After several days of observing the behavior of a playlist containing items from both local and streamed sources, the problem is with tracks steamed via Qobuz and not from local track files via a NAS, etc. 

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Spontaneous track skipping 2 weeks 19 hours ago #61894

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Is the SHD maybe interfering with an app on a mobile device? Maybe spotify that is still connected and disturbs the playing tracke somehow? etc.

Even if it was I can't see how that would require intervention on a user's end. Besides, it happens if nothing else is connected and only the SHD is running. 

All I know is that streaming tracks from Qobuz results in random skipping and I cannot use the device when I have visitors at the house ("Hey, what's up with this thing? I'll make sure to never buy one, ahaha.")

I can't imagine how stretched thin .dev is that this remains an issue. 

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Spontaneous track skipping 2 weeks 18 hours ago #61895

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I had to test this on my SHD Studio if I can reproduce this. Currently I am using a lumin U1 Mini for streaming.
Are you using the volumio web GUI for streaming?

As a work around and test with even better user experience (IMHO) you could install bubbleUPNPserver on your NAS or a computer in your LAN and use this for streaming with the bubble upnp app (Android) or lumin app or linn app on iOS or Android.

Did you contact the minidsp support because of this issue?

Is your SHD connected via LAN cable or wifi? Is everything ok with your internet access (with your router, switches, access points)? Did you try to turn them all off and on again?
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Spontaneous track skipping 2 weeks 17 hours ago #61896

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Are you using the volumio web GUI for streaming?

I am currently using Volumio, yes. When I used Roon the issue did not exist. 

Thanks for the suggestion re: UPNP; really though it seems that a device with streaming capabilities ought to just, well-- work. The hardware capability is there, after all. I'm reluctant to return to using Roon as I no longer need multi-room/multiple device functionality. 

I have not made official contact with miniDSP about the issue. Mind if I ask- given if it's appropriate - how one does so?

My SHD is wired in w/ airplay support enabled. Router/AP works without problem (HBO Go, Netflix, etc). I power cycle everything regularly, every 10 days give/take. 

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Spontaneous track skipping 2 weeks 16 hours ago #61897

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Ok, as streaming qobuz via roon does work I also would think it is an issue with the SHD. To contact the support see the info text on top of each forum page. 

please use our tech support portal (Support menu - > Contact Us).

Regards
Gert

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Spontaneous track skipping 2 weeks 1 hour ago #61900

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Is this on a playlist of locally stored music files or using a streaming service?

After several days of observing the behavior of a playlist containing items from both local and streamed sources, the problem is with tracks steamed via Qobuz and not from local track files via a NAS, etc. 

In that case I believe you're experiencing the issue discussed in the thread below, which from the final post the Volumio team are apparently investigating. 

www.minidsp.com/forum/shd-series/20347-s...cobuz-playlist#61185

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