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SHD users can not download updated software? 4 months 1 day ago #60902

  • SDX
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I have some major software issues with my SHD rev3 on Windows 10 and I noticed some strange things about the user downloads:

On www.minidsp.com/userdownloads/shd-series
The latest version of firmware/drivers is listed "Rev 1.15 / FW 1.29 / 21 March 2022 (minor)" and in general SHD Software list was "Modified on 24 May 2022" but the latest available download is "SHD_v1_15_fw_v1_29.zip" which contains inside folder that has been last modified more than a year earlier: 2021-03-08.

In fact the actual available Windows SHD "Plugin" installer is from 2020-12-17 which is like 6 versions old?!

Also the miniDSP ASIO driver available for SHD users is v4.82 from 2020-06-10, while UMIK-2 users can download and install v5.2 of the same driver.

Please clarify what is going on with the SHD driver downloads.

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SHD users can not download updated software? 4 months 1 day ago #60904

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What is it you think needs clarifying?
Plugin 1.15, FW 1.29, and UAC 4.82 is the current version of all, for the SHD.

Dave.

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SHD users can not download updated software? 4 months 1 day ago #60908

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Here is the change log of updates to SHD Plugin which we did not get because the version that we can download today was last modified back in 2020-12-17:
  • Rev 1.15 / FW 1.29 / 21 March 2022 (minor)- Low SNR bug on OSx. Related to Microphone access. No update required if you're on Windows. 
  • Rev 1.15 / FW 1.29 / 16 March 2022 (minor)- Recompiling OSx build to fix Monterey file access bug. No update required if you're not on Monterey.
  • Rev 1.15 / FW 1.29 / 16 March 2021 (minor)- Volume control update for new Volumio build 1.99. This update is required when updating to Volumio 1.99 as it modifies volume control format for Roon compliance (pending final certification).
  • Rev 1.15 / FW 1.28 / 8 March 2021 (minor)1. Bug fix IR repeated previous command
  • Rev 1.15 / FW 1.27 / 09 Feb 2021 (minor)1. Standby mode re-instated for new hardware version.
  • Rev 1.15 / FW 1.25 / 26 Jan 2021 (minor)1. Reduced refresh rate to protect OLED display.2. For some SHD device, change on standby mode operation to remove power supply noise when in standby.

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Last edit: by SDX. Reason: formatting fix

SHD users can not download updated software? 4 months 1 day ago #60916

  • Ultrasonic
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Here is the change log of updates to SHD Plugin which we did not get because the version that we can download today was last modified back in 2020-12-17:

Maybe there is an issue with some file modification dates but I'm confident that if you just use the latest version you will get one that applies all of the changes listed. You've seemingly gone looking for a problem rather than actually finding that one exists. Other SHD users have had no issues, including myself.

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Last edit: by Ultrasonic.

SHD users can not download updated software? 3 months 4 weeks ago #60985

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I don't see any issues with the file timestamps/versions of the Windows SHD software package:
  • The 2022 updates don't apply to Windows
  • The firmware update file has a timestamp of March, 2021, which is consistent with the FW 1.29 release timeframe; this doesn't involve the Windows "plugin" installer.

-Felix

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Last edit: by felixhack.

SHD users can not download updated software? 2 months 2 weeks ago #61365

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Note, according to the support, the available downloads are in fact fresh-enough, so no major issues.

For the ASIO driver, it is possible to install UAC driver from UMIK-2 (the freshest driver at the moment) and use it for all miniDSP devices, but the older SHD UAC driver is abut the same, just it does not support newer miniDSP devices.  

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SHD users can not download updated software? 2 months 2 weeks ago #61388

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A friend from our local audio club asked me if I could help him get his SHD set up and working with Roon. I've always wanted to try one, so, of course I agreed. My plan was to head over to minidsp.com and download the latest firmware and software, get it updated and configured to work with Roon, and hand it back to him. However, after creating an account, I don't see any files under the User Downloads section:

I assume this is because I don't actually have an SHD in my order history. The unit belongs to my friend, but I thought I'd be able to access the downloads. Plan B is to get on a Zoom call with him and walk him through the process of downloading the files I'll need and transferring them to me, but let me know if I'm missing something or there's an easier way. Thanks.

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SHD users can not download updated software? 2 months 2 weeks ago #61392

  • Ultrasonic
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You're not missing anything. An SHD is only going to be associated with one user at a time, and we only get to see downloads for products we own.

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Last edit: by Ultrasonic.
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