TOPIC:

Yesterday I did the 880 build update recommended by Roon. Now my SHD is not discoverable by Roon or Volumio. I tried rebooting my Mac and the SHD. The SHD is still MIA. Please help. Everything was working fine until the most recent Roon update.

I have the latest macOS, Roon and Volumio. SHD is connected to the Ethernet port of Xfinity pod.

In another forum someone had the problem that his linn streamers have disappeared from roon after the update. He had to reinstall the roon core to fix this. Even reinstalling and restoring the backup made the streamers disappear again. So it seems like a roon bug.

But maybe it helps to turn off and restart the whole network?

I am not a roon user. But the one with the linn steamer problem did activate all zones in room and reactivated them one after another. 

Thanks for your help. I’ll try your suggestion. What I find puzzling is that the SHD is not discoverable by Volumio either after the Roon update. Any idea what’s going on? Why has the SHD gone missing from Roon and Volumio?

rdesai wrote:

What I find puzzling is that the SHD is not discoverable by Volumio either 

What do you mean by this? That if you try to connect to the SHD via the web-interface that you can't see anything? I'd start by checking if your SHD is showing up as connected to your network at all if you do.

Oh, I have overseen in your initial post that volumio does not find the SHD also. Do you mean the app or that you cannot reach the web frontend of the SHD?

Maybe it really was a good idea to turn off all network devices (shd, switches, router, wifi access points) and turn them back on starting with the router, then switches, access points, shd.

Is the SHD connected via ethernet or wifi?

Can you check if the SHD is listed in your router so that you can open it by its IP address?

It’s an SHD studio and it’s connected to the network by an Ethernet cable coming out of a wireless router. 
The SHD studio doesn’t show up on the Volumio app or Roon. Before the recent Roon update everything worked fine via both Volumio app and Roon. 
Interestingly, the SHD studio does show up as connected in the network either. But other devices show up as connected so the router is not the problem. 
I tried to reinstall the Roon App but nothing good came out of that. The problem persists. 
Any idea what I can try next? Thanks. 

If the SHD does not show up in the router it seems that volumio is broken. I would contact the support first and probably would try to repair it as described in www.minidsp.com/forum/shd-series/19354-r...olumio-configuration

When volumio has finished booting it plays a start melody if the LAN input is selected and if the melody is not turned off in the settings. Can you hear it in your case?

rdesai wrote:

It’s an SHD studio and it’s connected to the network by an Ethernet cable coming out of a wireless router. 
The SHD studio doesn’t show up on the Volumio app or Roon. Before the recent Roon update everything worked fine via both Volumio app and Roon. 
Interestingly, the SHD studio does show up as connected in the network either. But other devices show up as connected so the router is not the problem. 
I tried to reinstall the Roon App but nothing good came out of that. The problem persists. 
Any idea what I can try next? Thanks. 

Did you mean to say does NOT show up in the sentence in bold there?

Turning your SHD off and on again would be the first thing I'd try. More than once in fact if if doesn't work first time. I've certainly had times with mine where Volumio hasn't started up properly and so I've not been able to connect to it, but power cycling has solved the issue.

Sorry, I meant does NOT show up.

The SHD studio is still MIA.

At this point, I've tried:

Power reseting the SHD Studio, Roon, Wifi and Mac
Resetting Volumio on the SHD to original 

To no avail.

Now I would like to try by uninstalling and reinstalling the. SHD's firmware. Can anyone tell me how I can accomplish this? I downloaded the firmware and attempted this but the install stalls. 

Thank you.
 

I'd suggest you contact miniDSP Support viat the link at the top right of the page.