TOPIC:

Hello,
I am reaching out to anyone that can provide any guidance on this issue, will try to explain as simple as I can.
I am a beginner in this digital technology , so please keep that in mind.

I purchased a SHD to go work as a "so called preamp/control center" for my new powered speaker set up(will add TT & Transport later)
To start off all I am wanting to do for now is hook up my Music Server to the SHD & then hook up my power speakers to the SHD for output.
At this time I am not in need of the Dirac (later on) or did not down load the SHD plugin software either. I was just wanting to listen to the music as is.

When I contacted Minidsp with this question they told me what I wanted to do should work without any software loaded.
So.....
I hooked up my Music Server USB OUT to the SHD USB IN
I then connected a Sdif cable to the SHD digital out & connected the other end to the master slave powered speaker.

Everything played fine (USB Preset ONE in the SHD display)as I wanted, listened to a few tunes & then decided I wanted to move the SHD to the topshelf on my EQ rack.
I disconnected everything & reinstalled as before & now I have NO output. I have check all cables Server etc.
Rebooted etc.
I even installed everything back up in my system as before without the SHD & everything works fine.

I have no idea what might have happened, I have checked the remote & made sure it is not on mute, made sure the Dirac was OFF.
If for some reason the plugin has to be installed then why did it work for a while?

Hope this make sense & appreciate any input.
Thanks in advance, 
 

Check if the spdif is really connected to digital out 1&2 and not mistakenly to digital out 3&4 or digital in. 

I have confirmed the spdif is connected to digital out 1&2
Thx

You don't need the plugin for anything to work but it can be helpful to see what is going on. I actually thought the SHD might have a corssover set by default that you'd need to remove but if the sound you got originally was OK then this can't have been the case. (It is an issue with the cheaper 2x4 HD.)

To confirm: are you able to connect to Volumio to select the track you want to play? Does this show the track actually playing at the point you have no audio output?

Thx
I am not using volumio, I am using Roon which the CORE is installed on my Antipodes Music Server. The track shows playing but with no output.
Strange that is worked fine when I first hooked up.
 

I've never used Roon with my SHD to know quite how this might work but I do know there are ongoing issues with a lack of full Roon certification. I wasn't entirely sure it was possible for new SHD owners to use them with Roon currently but if you had it working before hopefully this will be possible again.

I have before had occasions when Volumio hasn't started properly when the unit is first switched on, and had to turn it off and on again to resolve this. I don't know but possibly there could be a similar issue affecting whatever you need to have started for Roon to work, and power cycling may help resolve the problem, although quite possibly you've already tried this. You could try connecting to Volumio just as a trouble-shooting step? You could also try connecting say a laptop via USB and trying to play music that way, to take Roon out of the equation.

Installing the plugin on a laptop would help with troubleshooting too if this is an option? 

The following thread may have some useful info. in it for you:

www.minidsp.com/forum/shd-series/17805-r...fied-devices?start=0

Not sure if you tried another input, digital or analog. Just to find out if the issue is on the input or the output side of the SHD.
Or try a notebook or another computer's USB as a source? 
Good luck!
Nocko!

Will try another input etc. & also will round up a notebook & try. Only have tablets & will get a notebook from friend.
Thanks for everyones help

FYI
Tried the Spdif input & still no luck

You're just flying blind here.  You need to hook up to the unit so you can establish the configuration and do any sort of troubleshooting.
Assuming it's working okay, in order to make use of the myriad capabilities of the SHD you'd need a computer regardless.

Dave.