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SHD Display failing 1 month 4 weeks ago #55613

  • Mike-48
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My SHD is 25 months old. The display now has many pixels that don't work. Is this a known issue? Are others having the problem?

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SHD Display failing 1 month 4 weeks ago #55614

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@Mike-48

Please contact us using the support system and we should be able to help you with your failing display. Thank you :)

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SHD Display failing 1 month 4 weeks ago #55615

  • rodrigaj
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@Mike-48

Just curious, do you leave the display on 24/7 ?

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SHD Display failing 1 month 3 weeks ago #55625

  • entripy
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My newest SHD has screen issues. Looks like two different brightnesses of pixels. Happened after 24x7 display use even though my older SHD's screen still looks fine. Doesn't really bother me now screen is turned off until remote is used.



 

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SHD Display failing 1 month 3 weeks ago #55626

  • Mike-48
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Please contact us using the support system

I sure will. I will try to do it this weekend, but it may be a week before I can follow up, because of travel.

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SHD Display failing 1 month 3 weeks ago #55627

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rodrigaj post=55615 @Mike-48
Just curious, do you leave the display on 24/7 ?

Yes, it is part of a complex system, and since the remote doesn't have a standby method, I leave the unit on. When the option was added, I set the display set to dim when not in use.

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SHD Display failing 1 month 3 weeks ago #55628

  • Mike-48
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@entripy -- I looked at mine more carefully, and it looks like the photo you posted -- two different brightness levels, not dead pixels as I thought. It's not blue like yours, though.

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SHD Display failing 1 month 3 weeks ago #55629

  • entripy
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@Mike-48 - Mine isn't actually that blue but I had to reduce the image brightness hugely which made the very light blue hue look very dark.

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