TOPIC:

Hello,

I recently bought an SHD, and absolutely love it, but have a few really frustrating issues. The worst one is that the volumio mobile app seems to disconnect somehow, so after setting an album to play, if I come back to the android mobile app a few mins later and I want to skip a track or change the volume it won't respond to any buttons (volume, skip etc.). I have to close the android app down and restart it, after which it works. This is infuriating when you have to do it every time you want to make a change.

The MiniDSP IR remote is very responsive and always works, so doesn't seem to be a hardware issue. My girlfriend has the same issue on her android phone. The SHD is plugged in via LAN cable so should be stable and my phone is very close to a router.

The firmware version I'm on is 1.27. I updated to 1.29 but then the volume control from the app wouldn't work at all.

The volumio app version is 1.073, I've checked for updates and it didn't offer any. There is a new version on its way apparently but doesn't mention this fix - www.minidsp.com/forum/software-firmware-...io-build-v1-94#54556

The user experience needs to resolve these kinds of issues to compete against the alternatives.

Any help would be much appreciated!

Did you update volumio, too?

Pretty sure I tried that and it said no update available. I believe the latest volumio isn't yet available for my model with was bought only a month ago. Neo build 2 Vs 3 or something?

Hi Harry,

Sorry to hear that you are having trouble with SHD & Volumio.

For the mobile app problem, our tech team will look into it and see if we are having the exact same issue as you.

For Volumio volume control, can you try to downgrade the FW of your SHD to FW1.28 to see if it allows to you control the volume again?

Cheers,
DevTeam

I've upgraded from 1.27 to v1.28 and after a brief test things seem to be working well but I've not used it for long. Fingers crossed that's solved it!