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SHD and Dirac Live 3 : " no devices found" 2 years 11 months ago #49648

  • Audiochic
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software: win 10 + Dirac Live 3
minidsp: SHD Studio 1.13d2 firmware 1.19

From the plugin, I select "start dirac live" -> Dirac Live 3 starts -> NO DEVICES FOUND.

usb connection between PC and SHD is ok
the networks is ok
I've used Dirac Live 2,5 and previous versions of the firmware succesfully.

Any help please?
Thank you in advance
Marco
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SHD and Dirac Live 3 : " no devices found" 2 years 11 months ago #49650

  • TacTZilla
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Can't help you with regards to Windows 10, other than to ask if you've looked at the 'Possible Installation Issues' in the user manual? 3.1.3.1 (Page 17).
One other possibility..... Are you signed in to Dirac? From memory I think you get to that from the top left menu. You may need to set up an account with Dirac first through their website.

I had the same issue on a Mac, whilst helping a friend get set up and it was to do with enabling file sharing for device discovery in 'System Preferences/Sharing'.

Sorry I can't be more accurate, but I don't have it set up here to double check.
Good luck.

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SHD and Dirac Live 3 : " no devices found" 2 years 11 months ago #49651

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Hi and thank you for your reply.
I've already used dirac on the same SHD, calibrating my audio system.
Since I've updated to Dirac 3.0 and the last software on my SHD I have the problem...

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SHD and Dirac Live 3 : " no devices found" 2 years 10 months ago #49652

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SHD and Dirac Live 3 : " no devices found" 2 years 10 months ago #49653

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Bear in mind there has been no official word from miniDSP to say that v3 is supported by the SHD. If you have problems I'd just stick to V2.
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SHD and Dirac Live 3 : " no devices found" 2 years 9 months ago #50254

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Hi,

Did you ever find a solve to connect the SHD to Dirac? I am having the same issue.

Thanks

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SHD and Dirac Live 3 : " no devices found" 2 years 9 months ago #50257

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Hi Imerino.
I still have the same problem.
I tried with all the previous versions of Dirac (2.1.2 -> 3.0.2), double checked the last SHD firmware version, ... without success.
Dirac Live doresn't function anymore and I don't know why....

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SHD and Dirac Live 3 : " no devices found" 2 years 9 months ago #50263

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Yikes, so you haven't had Dirac for over a month? I just bought the SHD unit, I hope this isn't "a thing."

Thanks

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SHD and Dirac Live 3 : " no devices found" 2 years 7 months ago #51413

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i have also the Problem ond Installed Windows 10, actual patches,
deinstaled older Version SHD, Driver etc. reboot system after each deinstallprocess
Double check, Networ, vulumio ok, play to devialet, perfekt matter
MiniDSP SHD reacheble , ping ok, media pc reacheble ping ok, same Netsegment (same switch)
downloade new Version of Software, User SW Downloade miniDSP page,
Login on diraclive ok account funktion well,
Reset of shd, to delivery condition, check all driver,

no chance to reach the shd, "msg ...plugin the board"

What can /shloud i do?

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SHD and Dirac Live 3 : " no devices found" 2 years 7 months ago #51414

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Anyone with ongoing issues should contact miniDSP Support using the link at the top of this page.

(My SHD can be 'seen' OK using Dirac 3.09.)

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SHD and Dirac Live 3 : " no devices found" 2 years 7 months ago #51569

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Same story here.
Is there a solution ?
Would be easy for new users to write it here.

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SHD and Dirac Live 3 : " no devices found" 2 years 7 months ago #51573

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Yes now since the usb cable has changed, and device is connected, the install of the link Dirac 3.09 failed

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SHD and Dirac Live 3 : " no devices found" 2 years 7 months ago #51604

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Hi, I'm having trouble getting Dirac 3 to connect to the SHD. I've tried the troubleshooting tips in the manual, reinstalling the software for SHD and Dirac, and I am still unable to connect to the SHD with Dirac. I was able to connect a few times a couple days ago, but am no longer able to. I haven't changed anything as far as I know, other than reinstalling the software. I get notifications on Dirac saying I'm connected to Umik and connected to SHD, but separate notifications that say Network Unavailable, Make Certain your network is operational and accessible and try again, as well as get gain request timed out. Check your device and network and try again. My network is functioning fine, and I'm connected via ethernet cable. I'm using a Mac 10.15.6 and SHD 1.13d2 v1.19. Anyone have advice on this issue?
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SHD and Dirac Live 3 : " no devices found" 2 years 7 months ago #51605

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Try an older version of Dirac than the one you are currently using.

live.dirac.com/all-released-versions/
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SHD and Dirac Live 3 : " no devices found" 2 years 7 months ago #51606

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I had the same problem on all my Apple machines.

Solution: Erased the SSD, new clean OS installation ,only REW and SHD installed. Works!

Error: installed Audivarna, no devices found.
so I keep my oldest machine to be a Dirac setup machine, NO additional software

Needed: a solid and stable communication between Dirac and SHD ( that can't be irritated by additional software )
Responsible: Minidsp.

So please DEV team....
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