TOPIC:

Good evening,

i have a problem with my new minidsp SHD. I have configured to stream music via Lan/ethernet with the possibility to search the music by t tidal with a android cellphone (there installed volumio app). Suddenly Volumio app crashed and i get the following failure notice: website under http://192.... could not be reached net::ERR_CONNECTION_RESET. Actually I can not reach the minidsp shd via browser or android volumio app. Can anybody help me and give me a hint to solve my problem?

Thx

Have you turned the SHD off and back on again yet? If not, do so.

Yes I did a few times. Unfortunately the same problem again. No effect.

Reconnect the ethernet cable. If that doesn't help either turn off and restart your router/modem. In my case that helps when the SHD Studio can't be found.

Hello, thx for your hint! I solved the problem with help from the minidsp support team! They send me a zip file with a reset file I had to unzip, to load to a USB stick. I had to put the stick in the USB port after I had disconnected the minidsp from power cable. Started again, the reset file resetted the raspberry pi and then it worked again and could now reached via the volumio android app or with the browser again! Great support!

Hello

i think i have the same problem
can you send me the zip file if it is possible for you
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Danke thanks

Now it is ok

Thank you Roman!

Here is the answer of the support team:



Had you tried to connect to the IP address in the web browser with laptop? (laptop should be in same network as SHD).

Are you using a Wi-Fi dongle plugged to SHD for network access? If yes, please try using Ethernet cable plugged to SHD and connect with your home network to see if it helps?

If the above cannot help, you may need to reset the unit to factory default and set up again, please try the following steps to recover your unit:

Download the attacheFactory Reset Via USB Thumb Drive
1. Get a USB Thumb Drive
2. Format it as “FAT32”
3. Download the factory reset file from repo.volumio.org/Primo/factory_reset
4. Copy the file on the thumb drive and make sure it’s called exactly “factory_reset”
5. Remove power from the Unit
6. Plug the thumb drive to the USB port at the back of SHD
7. Apply power to the Unit
8. IMPORTANT: During this phase the unit might restart multiple times and this factory reset will take about 10 minutes.zip file below, unzip and follow the steps.txt to reset the unit using an USB thumb drive.

drive.google.com/file/d/1occZkod9pXdCSlF...DD_/view?usp=sharing



If the above doesn't help (may be you are running an older version of volumio?), then try the steps below:

1. Download the image file (.img) from the link below and unzip

updates.volumio.org/nanopineo2/minidspsh...3-nanopineo2.img.zip

2. Power off SHD, unplug the power cord, open top cover (need unscrew with a screw driver) and take out the micro-SD card from the nano-pi (the small pcb with Ethernet port on it)

3. Insert micro-SD card to PC with a card adapter

4. Use a SD card format tool downloaded from scandisk (link provided below) to erase and format the SD card

kb.sandisk.com/app/answers/detail/a_id/1...on-sdhc%2Fsdxc-cards

5. Use Etcher (can use portable version) to flash the volumio (.img) file into SD card

www.balena.io/etcher/

6. Insert the micro-SD card back into the nano-pi, close the top cover and power up the unit, remember to wait for 10 minutes before start using SHD as it takes time for volumio to completely finished the first time boot up procedure.

Hoping this info helps and feel free to contact us if you have further questions.

Best Regards
miniDSP DevTeam