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no connect with network?? 6 years 3 months ago #30487

pakvis Topic Author Offline New Member Posts: 5 Thank you received: 1	hi everyone i have buy a plate amp minidsp-ice 125 but after many hours i get never a connection with the module?? i have install a clean windows 10 i have instaal the software for the module but never i see a device what are going wrong? Attachments:
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no connect with network?? 6 years 3 months ago #30488

john.reekie Offline Platinum Member Posts: 3778 Thank you received: 1593	It's because the plugin and the software on the amp are not compatible. Your amp is listed in the "MisMatch plugin" section. You just have to update the amp to match the plugin. it's very easy, please refer to page 24 of the User Manual for how to do this. Hope this helps
	Please Log in or Create an account to join the conversation. Last edit: by john.reekie. Reason: 24 not 44

no connect with network?? 6 years 3 months ago #30490

pakvis Topic Author Offline New Member Posts: 5 Thank you received: 1	oke thx for u input but this all are new for my, when i scroll to the mismatch i see the follow Attachments:
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no connect with network?? 6 years 3 months ago #30491

john.reekie Offline Platinum Member Posts: 3778 Thank you received: 1593	Please read page 24 of the User Manual
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no connect with network?? 6 years 3 months ago #30492

pakvis
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Posts: 5
Thank you received: 1

sorry i have read page 24 from the manual

but i can not understand what are going wrong, or what i have to install so it wil work well

its a bit dificult for my cause the english language are not my language

“Upgrade & Synchronize
i can not try this cause there are no buttons with that text

when i select het module then i get direct a mistake screen

so everytime the software ask for updating firmware

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Last edit: by pakvis.

no connect with network?? 6 years 3 months ago #30495

pakvis Topic Author Offline New Member Posts: 5 Thank you received: 1	i donot really know what i have to do can anyone my help step by step pls
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no connect with network?? 6 years 3 months ago #30497

pakvis Topic Author Offline New Member Posts: 5 Thank you received: 1	thanks for the greatfull help from some of u by mail its working correct now i cannot explain cause its to technical for my but with a extra tftp client it going to start update the blocks from the firmware after that its work fine now thx for all The following user(s) said Thank You: devteam
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no connect with network?? 6 years 3 months ago #30541

devteam
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Posts: 9162
Thank you received: 1461

@ pakvis

Glad to hear that it's all up and running now. For others reading this, FYI that this issue will pop out when one is using a mismatched firmware version or software.
a) Make sure you update firmware to latest version as per manual
b) Make sure you "RESTORE to default" the amp so you can clean the internal configuration to the new plugin.

HTH

DevTeam

miniDSP, building a DSP community one board at a time.

For any official support, please contact our technical support team directly @ support.minidsp.com/support/home

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no connect with network?? 5 years 6 months ago #34279

freez_chris
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New Member
Posts: 2
Thank you received: 1

Hi everyone,

I have tried my amplifier exactly as in the manual, update to firmware 3.2.
(my two others did a wonderful job)
Only with the third module there are problems.

It hangs in a kind of loop.
The green network LED is constantly flashing, and I can not connect to the module.

I also do not find it in my router anymore.

What do I have to do?
The reset button did not help me either.

Thanks in advance.

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no connect with network?? 5 years 6 months ago #34362

devteam Away Administrator Posts: 9162 Thank you received: 1461	@ freez_chris Mmmh odd.. Maybe start a tech support ticket with our team. We'll see how we can help. Devteam miniDSP, building a DSP community one board at a time. For any official support, please contact our technical support team directly @ support.minidsp.com/support/home
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no connect with network?? 5 years 6 months ago #34401

freez_chris Offline New Member Posts: 2 Thank you received: 1	thanks to the suport, the minidsp works now The following user(s) said Thank You: devteam
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