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plugins 7 years 5 months ago #12946

  • tdaigrepont
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Why Can't i download the plugins for my nanoavr?

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Re:Re: plugins 7 years 5 months ago #12947

  • orangeart
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Are you logged in? The downloads are associated with the purchasing user.

Stefan

Sent from my HTC One X using Tapatalk 2

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Re:Re: plugins 7 years 5 months ago #12951

  • tdaigrepont
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Yep, it's not there

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Re:Re: plugins 7 years 5 months ago #12956

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Can ANYONE at Minidsp Please help me? I"ve called, sent emails and posted here and still not one person has got back to me from MiniDSP. I've been waiting for a while to get this device paid the extra to get it ship faster and this BS. I even sent an email to them before I got the device so I wouldn't have to wait.

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Last edit: by tdaigrepont.

Re:Re: plugins 7 years 5 months ago #12957

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Hello Troy ,

Thanks for your order of our products!
Plug-in will be available asap we start shipment (just some minor
cosmetic reworks). User manual / online videos already posted FYI. Also
note that 2 app notes will soon be live on our website (end of this
week). Please check our forum for updates.

Hoping this info helps.

Best Regards

Devteam

miniDSP Ltd
Workshop No.4. 12/F.
Crown Industrial Building
106 How Ming Street, Kwun Tong, Hong Kong
Tel: +852 23582066
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

On 1/31/2014 7:53 AM, MiniDSP wrote:
This is an enquiry email via www.minidsp.com/ from:


I ordered one of these today. When will I be able to download the software that goes with it?

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Re:Re: plugins 7 years 5 months ago #12960

  • john.reekie
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Hi, it's Sunday morning in Hong Kong, so hopefully tomorrow (Monday) they'll be able to sort it out for you.
I am not miniDSP support.

"You must ask the right questions." - Dr. Alfred Lanning's hologram.
-> Have you read the User Manual??
-> Have you drawn and posted a diagram?
-> Have you posted a screenshot?
-> Have you posted your config file?

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Re:Re: plugins 7 years 5 months ago #12961

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It wasn't Sunday when I asked for this a month ago. Why can't someone over there just send me a link to the software. What needs to be "sorted out" I don't have a lot of weekends to work on stuff like this.

The support i'm currently getting is totally unacceptable for something as simple as the damn software for a new product you guys just released.

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Re:Re: plugins 7 years 5 months ago #12962

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you guys


Hi again, the only official miniDSP rep here is "devteam". The rest of us are just a community of users helping each other out.

Sorry to hear there's been a hitch in your order. But it's a small company, they don't have people on call on the weekend, they're not ignoring you, they're just not there until Monday. Just thought this info would help....
I am not miniDSP support.

"You must ask the right questions." - Dr. Alfred Lanning's hologram.
-> Have you read the User Manual??
-> Have you drawn and posted a diagram?
-> Have you posted a screenshot?
-> Have you posted your config file?

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Re:Re: plugins 7 years 5 months ago #12987

  • devteam
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Issue closed. Plug-in was enabled correctly in account.

DevTeam
miniDSP, building a DSP community one board at a time.

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