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Nanoavr dl "Dirac does not work" 7 years 2 months ago #26105

meraviglia Topic Author Offline New Member Posts: 11 Thank you received: 1	at the end of the measurement procedures, dirac seems to work fine, no errors. the output level is active and acts on the signal. the projects are properly loaded in the slot, but not apply any change to the sound. earlier it had always worked perfectly. I downloaded all the most recent updates for nanoavr, but nothing has changed. any ideas for solving the problem?
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Nanoavr dl "Dirac does not work" 7 years 2 months ago #26109

john.reekie Offline Platinum Member Posts: 3778 Thank you received: 1594	Did you turn the Dirac Live filtering on? (Top of Export screen, or via remote)
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Nanoavr dl "Dirac does not work" 7 years 2 months ago #26116

meraviglia Topic Author Offline New Member Posts: 11 Thank you received: 1	the problem is that activating and deactivating dirac with the "On / Off" switch or remote control you will feel no change, while so far the intervention has always been perfectly audible.
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Nanoavr dl "Dirac does not work" 7 years 2 months ago #26118

john.reekie Offline Platinum Member Posts: 3778 Thank you received: 1594	Weird. I suppose you could try Refresh DSP program and Restore to default but otherwise may need a support ticket -> minidsp.desk.com The following user(s) said Thank You: devteam
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Nanoavr dl "Dirac does not work" 7 years 2 months ago #26135

devteam Away Administrator Posts: 9173 Thank you received: 1480	@ meraviglia Best indeed to start a tech support ticket to debug this very odd issue. Our team will take it from there. DevTeam miniDSP, building a DSP community one board at a time. For any official support, please contact our technical support team directly @ support.minidsp.com/support/home
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Nanoavr dl "Dirac does not work" 7 years 2 months ago #26136

meraviglia Topic Author Offline New Member Posts: 11 Thank you received: 1	devteam wrote: @ meraviglia Best indeed to start a tech support ticket to debug this very odd issue. Our team will take it from there. DevTeam thanks, I opened the ticket as suggested.
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Nanoavr dl "Dirac does not work" 5 years 10 months ago #34140

[email protected] Offline New Member Posts: 16 Thank you received: 1	I think I have the same problem as you. Were you able to find a solution? Thanks.
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Nanoavr dl "Dirac does not work" 5 years 10 months ago #34161

meraviglia Topic Author Offline New Member Posts: 11 Thank you received: 1	Yes,I opened the ticket as suggested and the problem was solved. I suggest you do the same.
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Nanoavr dl "Dirac does not work" 5 years 10 months ago #34163

[email protected] Offline New Member Posts: 16 Thank you received: 1	i did open a ticket, but maybe you could share the solution that fixed it? thanks
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Nanoavr dl "Dirac does not work" 5 years 10 months ago #34181

meraviglia Topic Author Offline New Member Posts: 11 Thank you received: 1	The solution was mailed to me after the ticket was opened by the support team. It's been a long time and I do not remember well, but they sent me a small software to run that quickly solved. The problem has not appeared anymore.
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Nanoavr dl "Dirac does not work"