Welcome, Guest
Username: Password: Remember me

NOTE: This is a "Community" forum. Please be mindful that community members are here to help as part of a community effort. We therefore appreciate your effort in keeping this forum a happy place!

If you have a specific issue (e.g. hardware, failure) and want help from our support team, please use our tech support portal (Support menu - > Contact Us).
Thanks a lot of your help in making a better community.
  • Page:
  • 1

TOPIC:

Nanoavr dl "Dirac does not work" 7 years 2 months ago #26105

  • meraviglia
  • meraviglia's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 11
  • Thank you received: 1
at the end of the measurement procedures, dirac seems to work fine, no errors. the output level is active and acts on the signal. the projects are properly loaded in the slot, but not apply any change to the sound. earlier it had always worked perfectly.
I downloaded all the most recent updates for nanoavr, but nothing has changed.
any ideas for solving the problem?

Please Log in or Create an account to join the conversation.

Nanoavr dl "Dirac does not work" 7 years 2 months ago #26109

  • john.reekie
  • john.reekie's Avatar
  • Offline
  • Platinum Member
  • Platinum Member
  • Posts: 3778
  • Thank you received: 1594
Did you turn the Dirac Live filtering on? (Top of Export screen, or via remote)

Please Log in or Create an account to join the conversation.

Nanoavr dl "Dirac does not work" 7 years 2 months ago #26116

  • meraviglia
  • meraviglia's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 11
  • Thank you received: 1
the problem is that activating and deactivating dirac with the "On / Off" switch or remote control you will feel no change, while so far the intervention has always been perfectly audible.

Please Log in or Create an account to join the conversation.

Nanoavr dl "Dirac does not work" 7 years 2 months ago #26118

  • john.reekie
  • john.reekie's Avatar
  • Offline
  • Platinum Member
  • Platinum Member
  • Posts: 3778
  • Thank you received: 1594
Weird. I suppose you could try Refresh DSP program and Restore to default but otherwise may need a support ticket -> minidsp.desk.com
The following user(s) said Thank You: devteam

Please Log in or Create an account to join the conversation.

Nanoavr dl "Dirac does not work" 7 years 2 months ago #26135

  • devteam
  • devteam's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 9173
  • Thank you received: 1480
@ meraviglia

Best indeed to start a tech support ticket to debug this very odd issue. Our team will take it from there.

DevTeam
miniDSP, building a DSP community one board at a time.

For any official support, please contact our technical support team directly @ support.minidsp.com/support/home

Please Log in or Create an account to join the conversation.

Nanoavr dl "Dirac does not work" 7 years 2 months ago #26136

  • meraviglia
  • meraviglia's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 11
  • Thank you received: 1

@ meraviglia

Best indeed to start a tech support ticket to debug this very odd issue. Our team will take it from there.

DevTeam

thanks, I opened the ticket as suggested.

Please Log in or Create an account to join the conversation.

Nanoavr dl "Dirac does not work" 5 years 10 months ago #34140

I think I have the same problem as you. Were you able to find a solution? Thanks.

Please Log in or Create an account to join the conversation.

Nanoavr dl "Dirac does not work" 5 years 10 months ago #34161

  • meraviglia
  • meraviglia's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 11
  • Thank you received: 1
Yes,I opened the ticket as suggested and the problem was solved.
I suggest you do the same.

Please Log in or Create an account to join the conversation.

Nanoavr dl "Dirac does not work" 5 years 10 months ago #34163

i did open a ticket, but maybe you could share the solution that fixed it? thanks

Please Log in or Create an account to join the conversation.

Nanoavr dl "Dirac does not work" 5 years 10 months ago #34181

  • meraviglia
  • meraviglia's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 11
  • Thank you received: 1
The solution was mailed to me after the ticket was opened by the support team.
It's been a long time and I do not remember well, but they sent me a small software to run that quickly solved.
The problem has not appeared anymore.

Please Log in or Create an account to join the conversation.

  • Page:
  • 1
Moderators: devteam