Welcome, Guest
Username: Password: Remember me
Forgot your password? Forgot your username? Create an account
Support
Community Forum
Community Support
Flex series
How to get Dirac activation Key
NOTE: This is a "Community" forum. Please be mindful that community members are here to help as part of a community effort. We therefore appreciate your effort in keeping this forum a happy place!

If you have a specific issue (e.g. hardware, failure) and want help from our support team, please use our tech support portal (Support menu - > Contact Us).
Thanks a lot of your help in making a better community.
  • Page:
  • 1
  • 2

TOPIC:

How to get Dirac activation Key 7 months 1 day ago #64435

I followed the dirac manual for my new Flex 2-4  processor, installed Dirac Live, and all the MiniDSP software I can find. But Dirac Live does not see my miniDSP Flex.
I am thinking I need the activation key, and I cannot find out how to get it.
I am also confused since there are two Dirac URLs, one .com, and one .se. Where should I go?
This should not be so difficult.

Please Log in or Create an account to join the conversation.

How to get Dirac activation Key 7 months 1 day ago #64436

  • Ultrasonic
  • Ultrasonic's Avatar
  • Offline
  • Moderator
  • Moderator
  • Posts: 2887
  • Thank you received: 616
On my laptop my anti-virus software (Avast) prevents Dirac Live from 'seeing' my SHD, so I have to temporarily deactivate Avast whenever I want to run Dirac Live. Not ideal obviously but it works. Possibly you have a similar issue?

Please Log in or Create an account to join the conversation.

Last edit: by Ultrasonic.

How to get Dirac activation Key 7 months 1 day ago #64439

  • Ultrasonic
  • Ultrasonic's Avatar
  • Offline
  • Moderator
  • Moderator
  • Posts: 2887
  • Thank you received: 616
Re. an activation key, I assume you bought a Flex with Dirac Live? If you bought a Flex without Dirac Live then there is a separate purchase required to add this as an update.

Please Log in or Create an account to join the conversation.

How to get Dirac activation Key 7 months 1 day ago #64440

Yes, it has Dirac Live. And my antivirus is actually off at the moment.
Is Dirac Live 3 the latest version?

Please Log in or Create an account to join the conversation.

How to get Dirac activation Key 7 months 1 day ago #64442

  • Ultrasonic
  • Ultrasonic's Avatar
  • Offline
  • Moderator
  • Moderator
  • Posts: 2887
  • Thank you received: 616

Yes, it has Dirac Live. And my antivirus is actually off at the moment.
Is Dirac Live 3 the latest version?

The latest version is 3.4.4. You can see all versions here:

confluence.dirac.services/display/DLS/Software+Changelogs

Please Log in or Create an account to join the conversation.

How to get Dirac activation Key 7 months 1 day ago #64443

I have 3.4.4 installed. Anything else?
I had the software for minidsp 24 installed previously and upgraded. Could that be the issue? I have DDRC-24 installed.
 

Please Log in or Create an account to join the conversation.

Last edit: by [email protected].

How to get Dirac activation Key 7 months 1 day ago #64445

  • Ultrasonic
  • Ultrasonic's Avatar
  • Offline
  • Moderator
  • Moderator
  • Posts: 2887
  • Thank you received: 616
I trust you are launching Dirac Live from Device Console?

Please Log in or Create an account to join the conversation.

How to get Dirac activation Key 7 months 1 day ago #64447

Hmmmm, no. I did not see a place to do that.

Please Log in or Create an account to join the conversation.

How to get Dirac activation Key 7 months 1 day ago #64448

I don';t see these buttons in the MiniDSP console
Attachments:

Please Log in or Create an account to join the conversation.

How to get Dirac activation Key 7 months 1 day ago #64449

I don';t see these buttons in the MiniDSP console
Also,, I do not see the full app on my Thinkpad laptop. It will not resize to be smaller.
 
Attachments:

Please Log in or Create an account to join the conversation.

Last edit: by [email protected].

How to get Dirac activation Key 7 months 1 day ago #64450

  • Ultrasonic
  • Ultrasonic's Avatar
  • Offline
  • Moderator
  • Moderator
  • Posts: 2887
  • Thank you received: 616
Please post a screenshot of what you do see. I'm wondering if you're either looking at the template view in Device Console, or using an older plugin rather than Device Console...

Please Log in or Create an account to join the conversation.

How to get Dirac activation Key 7 months 1 day ago #64452

Attachments:

Please Log in or Create an account to join the conversation.

How to get Dirac activation Key 7 months 1 day ago #64453

  • Ultrasonic
  • Ultrasonic's Avatar
  • Offline
  • Moderator
  • Moderator
  • Posts: 2887
  • Thank you received: 616
That picture suggests your Flex doesn't have Dirac Live enabled on it. It should show as Flex (DL) in the top left where yours just says Flex. 

Contact miniDSP Support using the Support link at the top of the page.

Please Log in or Create an account to join the conversation.

How to get Dirac activation Key 7 months 1 day ago #64454

  • Ultrasonic
  • Ultrasonic's Avatar
  • Offline
  • Moderator
  • Moderator
  • Posts: 2887
  • Thank you received: 616
Actually hang on. Do you have a Convert to Flex (DL) option in the bottom left of your Device Console view? You chopped this bit off in your pictures. Click on it if yo do 
.

Please Log in or Create an account to join the conversation.

How to get Dirac activation Key 7 months 1 day ago #64455

But it says I need to purchase an upgrade package. I don't need to upgrade my old miniDSP-24.
 

Please Log in or Create an account to join the conversation.
  • Page:
  • 1
  • 2
Support
Community Forum
Community Support
Flex series
How to get Dirac activation Key