TOPIC:

It clearly says on the Version History page that connectivity is not supported with the DDRC24 and 2x4HD platforms.  Yet.

"NOTE: DDRC24/2x4HD are in template/Offline support ONLY. i.e. you will not be able to connect/control any of these platforms yet. We plan to release support in the comming weeks once the software QC is finalized for these platforms. Thanks for your patience!"

Dave.

dreite wrote:

It clearly says on the Version History page that connectivity is not supported with the DDRC24 and 2x4HD platforms.  Yet.

"NOTE: DDRC24/2x4HD are in template/Offline support ONLY. i.e. you will not be able to connect/control any of these platforms yet. We plan to release support in the comming weeks once the software QC is finalized for these platforms. Thanks for your patience!"

Dave.

True but the OP has a Flex model.

@Penguinpages I think what software you should be using will depend on the firmware on your device and it's probably best contact miniDSP Support via the link at the top of the page to clarify.

Yeah, I misread his post.
Seems like he has a basic connectivity problem.  Most likely a Windows issue, or similar.

Dave.

Have you had experience of Support taking a week+ to respond? I've had replies much quicker the few times I've contacted them.

I believe there will be a firmware level when you'll want to be using Device Console rather than the DDRC24 plugin but I don't have a Flex and so don't know what this is, hence my suggestion to contact Support.