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No sound since 1.53 miniFlex update and don't find 1.54 XMOS and 1.4 firmwares 9 months 4 weeks ago #63131

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Hi,

I'm on OSX Ventura with Mac ARM M1 : MINIDSP FLEX (XLR) 

I use mini DSP Console.

Since upgrade the Sound,output doesn't work anymore.

So in Device Console i see information : i see that 1.54 (XMOS) and 1.4 (MINIDSP FLEX)  are ready to fix the no sound after upgrade problem.

But teere is no manual 1.54 and 1.4 download link, and device console doesn't see 1.54 / 1.4 update -> only 1.53 and 1.3

Where i find new DSP 1.54 firmware and 1.4 links ? (there is no link in download section only migration kit with 1.53 1.3 for new Device console Beta)

please send me 1.54 and 1.4

Thanks,

Olivier F.
 

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Last edit: by ofrappier.

Nore sound since 1.53 miniFlex update and don't find 1.54 XMOS and 1.4 firmwares 9 months 4 weeks ago #63135

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The intention with Device Control is that updates will be downloaded and installed via this rather than the User Downloads section. What happens if you check for updates in DC?

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Nore sound since 1.53 miniFlex update and don't find 1.54 XMOS and 1.4 firmwares 9 months 4 weeks ago #63136

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The intention with Device Control is that updates will be downloaded and installed via this rather than the User Downloads section. What happens if you check for updates in DC?

i've already answered : Device Control show 1.53 and 1.3, and no 1.54 or 1.4 update......Device control just flash with 1.53 and 1.3
(as if MINIDSP team have forgotten to update the update server for Device control with the right 1.54 and 1.4 files...)

i need quickly 1.54 and 1.4, because i've the no sound bug with 1.53 and b1.3.

700 euros to have no sound is very frustrating. And i don't want to use the very old version (1.23). i want tu use the new great APP for MINIDSP Flex :)






 

 
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Nore sound since 1.53 miniFlex update and don't find 1.54 XMOS and 1.4 firmwares 9 months 4 weeks ago #63137

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I'd suggest you contact miniDSP Support using the link at the top of the page.

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Nore sound since 1.53 miniFlex update and don't find 1.54 XMOS and 1.4 firmwares 9 months 4 weeks ago #63138

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I'd suggest you contact miniDSP Support using the link at the top of the page.


 


Done : but i need those 1.54 and 1.4 files quickly to fix the no sound 1.53 problem, i've a gig tomorrow.... a no sound bug with Firmware for such expensive Hardware, is not great..... disappointed

they doesn't have a process quality ? and server check ? (for firmware)
Dear Olivier.frappier
We would like to acknowledge that we have received your request and a ticket has been created.
A support representative will be reviewing your request and will send you a personal response.(usually within 36-48 hours Mon-Fri).

Thank you for your patience.

Sincerely,
miniDSP LTD Support Team

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Last edit: by ofrappier.

Nore sound since 1.53 miniFlex update and don't find 1.54 XMOS and 1.4 firmwares 9 months 4 weeks ago #63151

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I'd suggest you contact miniDSP Support using the link at the top of the page.



 


Done : but i need those 1.54 and 1.4 files quickly to fix the no sound 1.53 problem, i've a gig tomorrow.... a no sound bug with Firmware for such expensive Hardware, is not great..... disappointed

they doesn't have a process quality ? and server check ? (for firmware)
Dear Olivier.frappier
We would like to acknowledge that we have received your request and a ticket has been created.
A support representative will be reviewing your request and will send you a personal response.(usually within 36-48 hours Mon-Fri).

Thank you for your patience.

Sincerely,
miniDSP LTD Support Team

I've found a soluce by hacking .app Device cconsole to force 1.54/1.4 , see here :

www.minidsp.com/forum/flex-series/20795-...atest-console-update
 

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Nore sound since 1.53 miniFlex update and don't find 1.54 XMOS and 1.4 firmwares 9 months 3 weeks ago #63251

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@Olivier

Sorry we missed this post. We did answer right away to your email asap we were online on Monday. There was a bug on the beta build which was indeed solved. 
For information for others, there is no need to "hack" anything. (Actually, please don't do that trick, you might mess it for future updates. Thanks! ) 

You just need to "manually override" the update check as follow: 

Open System settings - > Click CHECK NOW to see if there is a new update. You will be prompted to update your unit firmware. 
support.minidsp.com/support/solutions/ar...-the-device-console- 

We're checking the servers at interval setup by your system settings. We're going to improve this in new build to check it everytime you connect. Hoping this solves similar issues. 

DevTeam
miniDSP, building a DSP community one board at a time.

For any official support, please contact our technical support team directly @ support.minidsp.com/support/home

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