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Dirac, no measurement sweep 8 months 1 week ago #59785

  • ejohn911
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Duplicate post, apologies. 

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Dirac, no measurement sweep 8 months 1 week ago #59786

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Got a chance to try again, this time with the speakers at -14 dB (boosted the volume and mic gain). Unfortunately, the sweeps are still just barely audible, no usable measurements.

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Dirac, no measurement sweep 8 months 1 week ago #59808

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Dear All

Some of you already contacted us for this issue. We investigated all last week and found the culprit. 
We do have a workaround to solve the issue and are rebuilding a new DDRC-24 firmware build. This issue only affects the DDRC-24 with the latest combined DDRC_24/2x4HD/Flex/Flex DL firmware. There are a lot of changes in the background and we missed that issue unfortunately. We expect a new build within this week so check the user downloads section. 

If you have this issue and need a solution asap, please raise a support ticket. Our team will give you the step to solve the problem. 

DevTeam
miniDSP, building a DSP community one board at a time.
The following user(s) said Thank You: Ultrasonic, ejohn911

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Dirac, no measurement sweep 6 months 1 week ago #60713

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Hello,

I bought a miniDSP Flex 1 month ago and I just activated the Dirac Live license.

I have exactly the same symptom: the Volume calibration is ok but as soon as we start the measurement, there is almost no sound coming out of the speakers. We guess a sweep signal drowned in a background noise...

I am using Windows 11 build 22598.200. The miniDSP is switched to DDRC24 Flex DL version 1.16 and with the firmware delivered in 1.24.
Dirac Live in version 3.3.3

Please release a fix so I can use my purchase for this purpose

Regards

Jonathan F.

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Dirac, no measurement sweep 2 months 3 weeks ago #61769

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I have this exact same issue.  Purchased last week miniDSP Flex with Dirac.  Only fix is to switch my input to analog in the middle of the sweep and the sound comes back.  MacOSX latest updates, latest DDRC plug in, latest Dirac software.  Tried reset, reboot, everything.  Please fix.

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Dirac, no measurement sweep 1 week 5 days ago #62757

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Same issue.  Has this been resolved?

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Dirac, no measurement sweep 1 week 1 hour ago #62852

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Did anybody ever get a fix to this? I'm having the same issue.....

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Dirac, no measurement sweep 6 days 11 hours ago #62861

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Dev_Team posted earlier in the thread that they have a solution and that anyone with this issue should contact miniDSP support (via the link at the top of the page).

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Dirac, no measurement sweep 5 days 23 hours ago #62866

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Dev_Team posted earlier in the thread that they have a solution and that anyone with this issue should contact miniDSP support (via the link at the top of the page).
 

Yeah I saw that. I started a ticket with support a week ago and linked to this thread but they haven't responded with the 'workaround' they reference here. Now maybe that's because this 'workaround' is built into latest firmwares (which I am using) so there is no point in them telling me about it? 

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Dirac, no measurement sweep 5 days 8 hours ago #62873

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I'm sure you'll hear from support. They can be busy sometimes and we have just had the weekend. No reason to assume a big problem just yet.

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