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Upgraded 2X4 HD to DDRC-24, Dirac filters won't load 1 month 1 week ago #56584

  • hawkeyejw
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Hi all, I recently purchased the upgrade for the 2X4 HD to convert it into a DDRC-24. I did not get the message to register a key as documented in the upgrade page, the software simply showed Dirac as being available. I'm not sure if that is related to the issue I'm having or not. 

Today I set up my UMIK and connected to the DDRC-24, started Dirac, and took measurements. All went well until trying to load my filters to the unit. I'm getting the following error: 

"An error with code 1003 (Device internal error) occured when transferring the filter to DDRC-24."

I've tried rebooting both the minidsp and my pc, but I continue to get this message. Has anyone experienced this before and if so, how did you resolve it? 

Thanks, 
Jeremy

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Upgraded 2X4 HD to DDRC-24, Dirac filters won't load 1 month 1 week ago #56587

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I went back through the steps and found that I hadn't properly updated the device firmware. Once I did that I received the Dirac registration message, so I have submitted that now for processing. I assume that will fix my issue, but I will post an update here once completed in the hope that the next person that comes along with the same problem may see it and avoid asking again! 

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Upgraded 2X4 HD to DDRC-24, Dirac filters won't load 1 month 1 week ago #56595

  • devteam
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Hi Jeremy

Indeed, you'd first need to follow steps of the upgrade from here: www.minidsp.com/products/dirac-series/2x4hd-to-ddrc-24
i.e. Upgrade firmware to DDRC-24, Install DDRC-24 and request license key, from there on you will have a Dirac unit. :-) 

DevTeam
miniDSP, building a DSP community one board at a time.

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