TOPIC:

Hello!
As the headline says:
Every time I switch from one slot to another there is a very loud crack(crackle) to here in my right loudspeaker.
I updated the firmware, I made a hardware reset of the DDRC24, I disconnected it from power, but nothing helps.

Can you help, please?

Stefan from Germany

I do too. But I’m not regularly switching during playback anymore so I live with it. My point though is I don’t think it’s a fault with your unit if you are thinking that

Thanks for your help!

I think it is a fault:

Months ago the problem wasn´t there: When you switched slots the unit first muted everything and than got louder again.
It seems to mute nowadays too, but something goes wrong.
And I need to switch to test different curves, don´t you?

Sure but once I’ve a preferred curve I stick with it.

Raise a case. If it didn’t used to happen then it would be good if dev team fixed it.

I’d prefer to never hear a crack or pop if possible never mind how rare. Hey if I liked those sounds I’d be into vinyl right?!

I AM into vinyl!

I contacted the support ...