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Problem upgrading 2x4HD to DDRC-24. 8 months 3 weeks ago #53642

  • Donanon
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Hi DevTeam,

I received the License File and used it to activate DiracLive and convert my 2x4HD to a DDRC-24 but I forgot to click on 'Restore ALL to default' tab before clicking 'Synchronize Config' tab. Now when I click the 'Start Dirac Live Software' tab I get two error messages that I have attached:

"Please make sure Dirac Live was installed.
You can get Dirac Live from live.dirac.com/download"

AND:

"Cannot find the file: C:\Users\antho_000\AppData\Local\Dirac\Live\DiracLive.exe
Do you have Dirac Live installed?
If yes, please specify the location of the DiracLive executable."

The 'Dirac Live On' box lights up in pick but the Dirac Live app does not start. Any idea how I can fix this or is it possible to start the whole conversion from 2x4HD to DDRC-24 over again?

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Last edit: by Donanon.

Problem upgrading 2x4HD to DDRC-24. 8 months 3 weeks ago #53644

  • Ultrasonic
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Have you downloaded and installed Dirac from the Dirac website? It sounds like you haven't but you need to.

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Problem upgrading 2x4HD to DDRC-24. 8 months 3 weeks ago #53649

  • Donanon
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Thank you Ultrasonic, much appreciated. That seems to have fixed things. Now I'm going to set up my UMIK1 and learn the program.

I'm really looking forward to using DL.

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