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TOPIC:

2x4HD to DDRC24 3 years 2 weeks ago #50697

asx77
Topic Author
Away
Platinum Member
Posts: 723
Thank you received: 138

Hi guys,

I’m in the process of upgrading my 2x4HD to DDRC24. Having updated the firmware and downloaded the Dirac software I now need a license key from miniDSP.

The instructions say to email miniDSP but I couldn’t see how. Instead I raised a ticket. But I received no ticket number confirmation via email.

Now I don’t mind waiting for mini dap to contact Dirac and Dirac to get back to miniDSP so they can contact me but it would be nice to know this is in someone’s queue, otherwise I might be sat waiting for nothing to happen.

I’ve tried contacting miniDSP over the chat but never get through to an agent.

Is the above normal or should I have received a ticket number? Should I raise another request?

Thanks

Warning: Just because I'm a 'Platinum' member, doesn't mean I know what I'm talking about... It just means I've asked too many questions!!

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2x4HD to DDRC24