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2x4HD to DDRC24 3 years 2 weeks ago #50697

  • asx77
  • asx77's Avatar Topic Author
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Hi guys,

I’m in the process of upgrading my 2x4HD to DDRC24. Having updated the firmware and downloaded the Dirac software I now need a license key from miniDSP.

The instructions say to email miniDSP but I couldn’t see how. Instead I raised a ticket. But I received no ticket number confirmation via email.

Now I don’t mind waiting for mini dap to contact Dirac and Dirac to get back to miniDSP so they can contact me but it would be nice to know this is in someone’s queue, otherwise I might be sat waiting for nothing to happen.

I’ve tried contacting miniDSP over the chat but never get through to an agent.

Is the above normal or should I have received a ticket number? Should I raise another request?

Warning: Just because I'm a 'Platinum' member, doesn't mean I know what I'm talking about... It just means I've asked too many questions!!

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