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Software Download for DDRC24 6 years 1 month ago #33789

  • TRunzheimer
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Where I can download the software for DDRC24? When I'm bought the DDRC24 I got an Coupon with a Downloadkey. But it's not working. I can only download the software for Model 22 and 88. Can someone help me about that?

I sent an Email to the company but I got no answer. I'm very angry about that situation.

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Software Download for DDRC24 6 years 1 month ago #33804

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@ TRunzheimer

Let's see how we can figure this out.
1) Looking at your account, it appears that the wrong software was selected. We've now enabled your account correctly
2) "I sent an Email to the company but I got no answer. I'm very angry about that situation. "
We indeed did received your email on Friday night (we're in Hong Kong time, please remember). We did reply this morning first thing. Our operating hours are Mon-Fri 9am to 5pm FYI for tech support. Thanks for your patience. :-)

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