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DDRC-24 upgrade problems 6 years 9 months ago #30819

gw145
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Posts: 5
Thank you received: 2

I'm hoping somebody can come up with a few suggestions for me, I upgraded my 2x4HD to DDRC-24 but can't get
the DDRC-24 to connect, whenever I try to connect I get a message that says "Cannot connect to DSP, please plug in the board", I
have uninstalled and reinstalled the driver several times, the 2x4 HD connected without any problems, this DDRC-24 upgrade is a big headache that I cannot get to connect. For some reason the software doesn't see that the DDRC-24 is plugged in so it won't connect and I am unable to get the activation code.

Thanks, Greg

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DDRC-24 upgrade problems 6 years 9 months ago #30821

john.reekie Offline Platinum Member Posts: 3778 Thank you received: 1594	Hi, did you upgrade the firmware to the DDRC-24 version? I think that's necessary to get the activation code. The following user(s) said Thank You: gw145
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DDRC-24 upgrade problems 6 years 9 months ago #30822

gw145 Topic Author Offline New Member Posts: 5 Thank you received: 2	Thanks John, I'll give it a try tommorow, I'm working tonight. I see around 6 months ago several other people had the same problem and it was solved by upgrading the firmware with the DFU tool.
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DDRC-24 upgrade problems 6 years 9 months ago #30840

gw145 Topic Author Offline New Member Posts: 5 Thank you received: 2	Problem resolved, and if I would have followed the directions better in the first place there would not have been a problem to begin with. The following user(s) said Thank You: devteam, john.reekie
	Please Log in or Create an account to join the conversation. Last edit: by gw145. Reason: correct grammer

DDRC-24 upgrade problems 6 years 9 months ago #30842

john.reekie Offline Platinum Member Posts: 3778 Thank you received: 1594	Cool. Glad it's working for you
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DDRC-24 upgrade problems