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usb not recognised after fw update 6 years 4 months ago #30237

jasonski73
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Posts: 5
Thank you received: 1

I have just purchased an earlier version of the ddrc-88a
which needed the new firmware etc, I followed the instructions on page 71 every thing went fine replace the internal usb from the main board back to the daughter board etc. uninstalled MiniDSP_8x8_IO_v2_3 and installed DDRC_88_BM_v1_5
powered the unit backup and now the computer will not recognize the device, after a few attempts i went in to windows devices
and removed unknown device, then searched for hardware changes and windows picked the 88a up but still as unknown device,
yet displayed your driver is installed. long story 88bm software will not recognize the unit. I am stuck any advice will be appreciated
cheers

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usb not recognised after fw update 6 years 3 months ago #30282

devteam Offline Administrator Posts: 9161 Thank you received: 1460	Jason It sounds like you already got a tech support ticket opened with our team? easiest to let them handle the case then. Thanks! DevTeam miniDSP, building a DSP community one board at a time. For any official support, please contact our technical support team directly @ support.minidsp.com/support/home
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usb not recognised after fw update