Welcome, Guest
Username: Password: Remember me

NOTE: This is a "Community" forum. Please be mindful that community members are here to help as part of a community effort. We therefore appreciate your effort in keeping this forum a happy place!

If you have a specific issue (e.g. hardware, failure) and want help from our support team, please use our tech support portal (Support menu - > Contact Us).
Thanks a lot of your help in making a better community.
  • Page:
  • 1

TOPIC:

No DIRAC software? 4 years 11 months ago #27480

  • jwitkin
  • jwitkin's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 16
  • Thank you received: 1
I just got my new DDRC-22DA delivered! I'm looking for the Utility and Calibration software, and there is nothing visible! I am logged in, the account shows my order, so it is the correct account; User Downloads - Dirac - DRCC22 shows no files to download. I use Mac OS X (Safari), but also tried Windows with IE and Firefox. Am I missing something?

Confirmation email said that the downloads would be enabled when the item shipped. I am hoping they didn't forget (I have emailed them) - especially since its now Sat morning in Hong Kong - gonna be a long weekend! :(

JW

Please Log in or Create an account to join the conversation.

Last edit: by jwitkin.

No DIRAC software? 4 years 11 months ago #27481

  • john.reekie
  • john.reekie's Avatar
  • Offline
  • Platinum Member
  • Platinum Member
  • Posts: 3775
  • Thank you received: 1588
Did you buy from a dealer? There's supposed to be a coupon you can redeem.
I am not miniDSP support.

"You must ask the right questions." - Dr. Alfred Lanning's hologram.
-> Have you read the User Manual??
-> Have you drawn and posted a diagram?
-> Have you posted a screenshot?
-> Have you posted your config file?

Please Log in or Create an account to join the conversation.

No DIRAC software? 4 years 11 months ago #27483

  • jwitkin
  • jwitkin's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 16
  • Thank you received: 1
Nope. Bought it through MiniDSP website.

Please Log in or Create an account to join the conversation.

No DIRAC software? 4 years 11 months ago #27484

  • john.reekie
  • john.reekie's Avatar
  • Offline
  • Platinum Member
  • Platinum Member
  • Posts: 3775
  • Thank you received: 1588
Weird.
I am not miniDSP support.

"You must ask the right questions." - Dr. Alfred Lanning's hologram.
-> Have you read the User Manual??
-> Have you drawn and posted a diagram?
-> Have you posted a screenshot?
-> Have you posted your config file?

Please Log in or Create an account to join the conversation.

No DIRAC software? 4 years 11 months ago #27486

  • jwitkin
  • jwitkin's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 16
  • Thank you received: 1
This is where it's supposed to be, right?
Attachments:

Please Log in or Create an account to join the conversation.

No DIRAC software? 4 years 11 months ago #27487

  • john.reekie
  • john.reekie's Avatar
  • Offline
  • Platinum Member
  • Platinum Member
  • Posts: 3775
  • Thank you received: 1588
Yes, that's where it should be.
I am not miniDSP support.

"You must ask the right questions." - Dr. Alfred Lanning's hologram.
-> Have you read the User Manual??
-> Have you drawn and posted a diagram?
-> Have you posted a screenshot?
-> Have you posted your config file?

Please Log in or Create an account to join the conversation.

No DIRAC software? 4 years 11 months ago #27488

  • jwitkin
  • jwitkin's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 16
  • Thank you received: 1
Oh well...

Please Log in or Create an account to join the conversation.

No DIRAC software? 4 years 10 months ago #27543

  • jwitkin
  • jwitkin's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 16
  • Thank you received: 1
All fixed Monday early ! :)
The following user(s) said Thank You: devteam

Please Log in or Create an account to join the conversation.

No DIRAC software? 4 years 10 months ago #27569

  • devteam
  • devteam's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 8904
  • Thank you received: 1261
Glad to hear and our apologies for this mishap on your account!

Have fun,
miniDSP, building a DSP community one board at a time.

Please Log in or Create an account to join the conversation.

  • Page:
  • 1
Moderators: devteam