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No DIRAC software? 5 years 8 months ago #27480

  • jwitkin
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I just got my new DDRC-22DA delivered! I'm looking for the Utility and Calibration software, and there is nothing visible! I am logged in, the account shows my order, so it is the correct account; User Downloads - Dirac - DRCC22 shows no files to download. I use Mac OS X (Safari), but also tried Windows with IE and Firefox. Am I missing something?

Confirmation email said that the downloads would be enabled when the item shipped. I am hoping they didn't forget (I have emailed them) - especially since its now Sat morning in Hong Kong - gonna be a long weekend! :(

JW

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No DIRAC software? 5 years 8 months ago #27481

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Did you buy from a dealer? There's supposed to be a coupon you can redeem.

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No DIRAC software? 5 years 8 months ago #27483

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Nope. Bought it through MiniDSP website.

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No DIRAC software? 5 years 8 months ago #27484

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Weird.

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No DIRAC software? 5 years 8 months ago #27486

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This is where it's supposed to be, right?
Attachments:

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No DIRAC software? 5 years 8 months ago #27487

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Yes, that's where it should be.

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No DIRAC software? 5 years 8 months ago #27488

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Oh well...

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No DIRAC software? 5 years 8 months ago #27543

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All fixed Monday early ! :)
The following user(s) said Thank You: devteam

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No DIRAC software? 5 years 8 months ago #27569

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Glad to hear and our apologies for this mishap on your account!

Have fun,
miniDSP, building a DSP community one board at a time.

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