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No DIRAC software? 6 years 9 months ago #27480

jwitkin
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Posts: 16
Thank you received: 1

I just got my new DDRC-22DA delivered! I'm looking for the Utility and Calibration software, and there is nothing visible! I am logged in, the account shows my order, so it is the correct account; User Downloads - Dirac - DRCC22 shows no files to download. I use Mac OS X (Safari), but also tried Windows with IE and Firefox. Am I missing something?

Confirmation email said that the downloads would be enabled when the item shipped. I am hoping they didn't forget (I have emailed them) - especially since its now Sat morning in Hong Kong - gonna be a long weekend!

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Last edit: by jwitkin.

No DIRAC software? 6 years 9 months ago #27481

john.reekie Offline Platinum Member Posts: 3778 Thank you received: 1593	Did you buy from a dealer? There's supposed to be a coupon you can redeem.
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No DIRAC software? 6 years 9 months ago #27483

jwitkin Topic Author Offline New Member Posts: 16 Thank you received: 1	Nope. Bought it through MiniDSP website.
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No DIRAC software? 6 years 9 months ago #27484

john.reekie Offline Platinum Member Posts: 3778 Thank you received: 1593	Weird.
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No DIRAC software? 6 years 9 months ago #27486

jwitkin Topic Author Offline New Member Posts: 16 Thank you received: 1	This is where it's supposed to be, right? Attachments:
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No DIRAC software? 6 years 9 months ago #27487

john.reekie Offline Platinum Member Posts: 3778 Thank you received: 1593	Yes, that's where it should be.
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No DIRAC software? 6 years 9 months ago #27488

jwitkin Topic Author Offline New Member Posts: 16 Thank you received: 1	Oh well...
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No DIRAC software? 6 years 8 months ago #27543

jwitkin Topic Author Offline New Member Posts: 16 Thank you received: 1	All fixed Monday early ! The following user(s) said Thank You: devteam
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No DIRAC software? 6 years 8 months ago #27569

devteam Away Administrator Posts: 9162 Thank you received: 1461	Glad to hear and our apologies for this mishap on your account! Have fun, miniDSP, building a DSP community one board at a time. For any official support, please contact our technical support team directly @ support.minidsp.com/support/home
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