Welcome, Guest
Username: Password: Remember me

NOTE: This is a "Community" forum. Please be mindful that community members are here to help as part of a community effort. We therefore appreciate your effort in keeping this forum a happy place!

If you have a specific issue (e.g. hardware, failure) and want help from our support team, please use our tech support portal (Support menu - > Contact Us).
Thanks a lot of your help in making a better community.
  • Page:
  • 1
  • 2

TOPIC:

Dirac Calibration Tool doesn't load saved Projects 7 years 5 months ago #24515

  • Jeez
  • Jeez's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 5
  • Thank you received: 0
I have some problems to load my saved projects.
Every time i try It, the calibration tool says: "Load error: unrecognized XML syntax"
Any ideas?
Attachments:

Please Log in or Create an account to join the conversation.

Last edit: by Jeez.

Dirac Calibration Tool doesn't load saved Projects 7 years 5 months ago #24526

  • john.reekie
  • john.reekie's Avatar
  • Offline
  • Platinum Member
  • Platinum Member
  • Posts: 3778
  • Thank you received: 1594
It sounds like your project file is corrupted - ?

Please Log in or Create an account to join the conversation.

Dirac Calibration Tool doesn't load saved Projects 7 years 5 months ago #24542

  • Jeez
  • Jeez's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 5
  • Thank you received: 0
I don't know. It's a clean fresh system, no infection detected.
For example i can load my target curves without a failure, saving is possible,too.
Maybe i have to re-install the program?!

Please Log in or Create an account to join the conversation.

Dirac Calibration Tool doesn't load saved Projects 7 years 5 months ago #24699

  • devteam
  • devteam's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 9173
  • Thank you received: 1480
@ Jeez

Odd indeed. Are these projects built under miniDSP environment?
Can you please send us more details? e.g. email us the project. The likelyhood that it's from another software (e..g non miniDSP like Dirac Live PC/MAC software) would be likely I think..

DevTeam
miniDSP, building a DSP community one board at a time.

For any official support, please contact our technical support team directly @ support.minidsp.com/support/home
The following user(s) said Thank You: Jeez

Please Log in or Create an account to join the conversation.

Dirac Calibration Tool doesn't load saved Projects 7 years 3 months ago #25583

  • Jeez
  • Jeez's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 5
  • Thank you received: 0
Sorry for delay.

Yes, i only installed Dirac Live Software, made my measures und saved the project.
Opening ends with this message.
I don´t use other Dirac oder MiniDSP Software with this OS.

I tried to uninstall and re-install it, same!

Now i use my MacBook and all is fine. Saving in the Cloud, re-opening.... that´s even comfortabel.

Please Log in or Create an account to join the conversation.

Last edit: by Jeez.

Dirac Calibration Tool doesn't load saved Projects 7 years 3 months ago #25648

  • devteam
  • devteam's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 9173
  • Thank you received: 1480
@ Jeez
Not sure what could the reason here as we've never seen this before.. :-(
Feel free to contact us if you still need help to solve this issue. With the mac, it sounds like it's all good, so hoping you're all set. :-)

DevTeam
miniDSP, building a DSP community one board at a time.

For any official support, please contact our technical support team directly @ support.minidsp.com/support/home

Please Log in or Create an account to join the conversation.

Dirac Calibration Tool doesn't load saved Projects 7 years 1 day ago #27793

  • DNM
  • DNM's Avatar
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 21
  • Thank you received: 6
I have the same problem. Dirac Live crashed and I can no longer open any projects. Same error message. Tried re-booting my Macbook and re-intalling Dirac, same problem!

Have a horrible feeling I'm going to have to repeat all the measurements unless you have any other suggestions?

Please Log in or Create an account to join the conversation.

Last edit: by DNM.

Dirac Calibration Tool doesn't load saved Projects 7 years 18 hours ago #27804

  • devteam
  • devteam's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 9173
  • Thank you received: 1480
@ DNM,

Very odd indeed. Best that you start a tech support ticket with us.
We'd need to get the project files you're using so we can see what's the issue here.

DevTeam
miniDSP, building a DSP community one board at a time.

For any official support, please contact our technical support team directly @ support.minidsp.com/support/home

Please Log in or Create an account to join the conversation.

Dirac Calibration Tool doesn't load saved Projects 7 years 14 hours ago #27808

  • DNM
  • DNM's Avatar
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 21
  • Thank you received: 6
I retrieved my old project files and they open up fine so it looks like the two projects I saved during the same measuring/tweaking session are corrupt. This happened to me a year ago and ever since I've always saved a project immediately after measuring and then see if I can open it before I start to make changes such as target curves and filters.

Having just made changes to my system and not having used Dirac Live for a while, on this occasion I forgot to follow this procedure and its Sods Law that the files got corrupted! It seems Dirac Live can get itself into a state where it seemingly works fine but the project files created are corrupt. Very annoying given how time consuming measuring/listening and tweaking can be. I've wasted 6 hours in my case!

BTW, Dirac Live crashed when I was copying the filter across. I can see the filter in the slot but it doesn't do anything. I'll open a ticket guys and email you the files but don't waste any time trying to retrieve them as I plan to redo the measurements this afternoon. If you could determine why this happens and fix it that would be helpful however. I'm using a Macbook Pro Retina Early 2013 with OSX 10.11.6 and the latest ver of Dirac Live.

Please Log in or Create an account to join the conversation.

Dirac Calibration Tool doesn't load saved Projects 6 years 11 months ago #27990

  • DNM
  • DNM's Avatar
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 21
  • Thank you received: 6
An update on this. I still can't save and re-load any projects save under MAC OSX El Capitan ver 10.11.6 on a Macbook Pro Retina Early 2013.

I've removed all MiniDSP software, updated the OS, Java, Adobe Air and Flash then re-installed Dirac Live and experience the same problem.

The only new piece of software installed on the MAC since installing Dirac Live is Roon Audio.

I'm therefore having to run Dirac Live under Windows 10 in a VM Fusion session where it works fine.

Very frustrating as it used to work fine under MAC. DevTeam have tried to help but can't offer up any solutions. If they can't replicate then they can't help it seems. Does anybody else have any ideas what else to check?

Many thanks.

Please Log in or Create an account to join the conversation.

Dirac Calibration Tool doesn't load saved Projects 6 years 6 months ago #30903

  • RogerS
  • RogerS's Avatar
  • Offline
  • New Member
  • New Member
  • Posts: 6
  • Thank you received: 0
Mmm, I encounter exactly the same problem. "Load error: unrecognized XML Syntax".

I did a very precise measurement and applied default target curve. Then I saved the project and used the result, of which I'm happy, in my DDRC24. Now after a week I wanted to load the project in order to do some fiddling with the curve but I get the load error.
What can I do that I can load the project? Esp the measurements I did?

Please Log in or Create an account to join the conversation.

Last edit: by RogerS.

Dirac Calibration Tool doesn't load saved Projects 6 years 6 months ago #31048

  • DNM
  • DNM's Avatar
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 21
  • Thank you received: 6
The problem was never solved for me. I've a new MacBook Pro and I still have the same loading error under OSX. Still having to use Windows under VM which is a Pita!

Please Log in or Create an account to join the conversation.

Dirac Calibration Tool doesn't load saved Projects 6 years 6 months ago #31051

  • RogerS
  • RogerS's Avatar
  • Offline
  • New Member
  • New Member
  • Posts: 6
  • Thank you received: 0
Deleted. Double posting

Please Log in or Create an account to join the conversation.

Last edit: by RogerS.

Dirac Calibration Tool doesn't load saved Projects 6 years 6 months ago #31052

  • RogerS
  • RogerS's Avatar
  • Offline
  • New Member
  • New Member
  • Posts: 6
  • Thank you received: 0
I'm just using windows 10..
Thanks for a reaction. I'll directly contact MiniDSP.

Please Log in or Create an account to join the conversation.

Dirac Calibration Tool doesn't load saved Projects 6 years 6 months ago #31053

  • Jeez
  • Jeez's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 5
  • Thank you received: 0
Maybe there is a conjunction between some several problems!?

Like i said, with my MacBook the loading error does´t exist. With my Windows laptop it does. I´m using the MacBook now, so that´s ok für me.

In the past i observe another problem, other users have also. The popping sound on various channels.
This bug appears sometimes when i powered my DDRC on ( without signal).
Pulling the plug and connecting power again helps.

Sorry, but i have to say it:
The sound of this system is really good, but the firmware/software unfortunately has not let his childhood behind.

Please Log in or Create an account to join the conversation.

  • Page:
  • 1
  • 2
Moderators: devteam