TOPIC:

Bought this unit from Dealer, AVScience, and am now getting around to setting it up.

Started with the instructions in Sec tion 2.2 of the user manual, first checked/updated/installed all software listed under 2.2.1. Next it tells me to go to the "user downloads" section and then navigate to the 88a section where I am supposed to find two zip files to be downloaded and run on my computer.

Very simple problem: No software is listed for download in the DDRC 88a section, at least none shows up on my screen. So I can't even star with the utility software needed to check firmware and get the activation code for the calibration program.

Also when I click on ANY of the headings, no software appears under those either. It appears I'm being blocked from even seeing the software available let alone downloading it.

UPDATE: Found another posting on this board that suggests the problem is that my account is not "enabled" to allow seeing and downloading my software. I sent a help request to the company with my sales receipt attached.

Now what?

I had the same problem this past weekend setting mine up. Go the website listed on the coupon they sent with the unit . Enter in the code just as it's shown and activate it. Once activated you should be see the software listed under the DDRC 88 section. The software did a FANTASTIC job on my system. The DDRC 88 is an amazing piece of work..
Rick

Unfortunately no coupon came with this unit from AVScience. I'll have to hope they see this soon and send me that information. I did send them a copy of my receipt from AVScience and also AVScience is an official dealer.

I have high hopes for it as my room isn't optimal.

While I have you here, how did you deal with the requirement of short USB cables? My equipment is in front of the room but the seating area where I have to make the measurements is like 14 feet back. I was thinking to try using long audio cables initially to get the unit closer to the microphone.

Appreciate your response.

If no coupon came with the unit you should call the guys at AVScience as they were very helpful before I bought my unit. The coupon should look like this with the code in the white area:


I have a 20x20 room so I had to buy two extension cables. One for the usb of the 88 to pc and one usb repeater cable to my mic.

I bought these and they both worked great..

15ft USB 2.0 A Male to B Male 28/24AWG Cable
www.monoprice.com/product?c_id=103&cp_id...=5440&seq=1&format=2

16ft 5M USB 2.0 A Male to A Female Active Extension / Repeater Cable
www.monoprice.com/product?c_id=103&cp_id...=8751&seq=1&format=2

Rick

I did and Mike at AVScience is handling it for me. Just a short delay. We're used to that in Mexico (I live south of Guadalajara) and have figured out a work around for the short cables. You would think these guys would look at their own diagrams and realize they need to offer an option for longer cables.

Dan