Welcome, Guest
Username: Password: Remember me

NOTE: This is a "Community" forum. Please be mindful that community members are here to help as part of a community effort. We therefore appreciate your effort in keeping this forum a happy place!

If you have a specific issue (e.g. hardware, failure) and want help from our support team, please use our tech support portal (Support menu - > Contact Us).
Thanks a lot of your help in making a better community.
  • Page:
  • 1

TOPIC:

unable to re-install DDRC software 8 years 3 weeks ago #19331

  • Ideal AV
  • Ideal AV's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 5
  • Thank you received: 0
help

I`m trying to re-load the new version of DDRC calibration software and I cannot log into the software, I`ve tried everything I can but failed

ok so I`ve managed to load the new software onto my laptop and now cannot do anything with my new ddrc-88a, it either looses connection in the config tool so meaning me having to power down the ddrc-88a everytime, or........

if I go into the calibration software, it allows me to do one mic point sweep then drops out again saying playback device not available, or......

It doesn`t allow me to load a saved calibration file saying device not connected after it loads it into the software

I`m going stir crazy as I`ve been at this now over 12 hours in total

I`ve tried a brand new unit from my stock and its acting exactly the same, I`ve tried to install the software onto a different pc and its saying my allocation is full, so just out of ideas

help will be greatly appreciated

can someone please help

Allan

Please Log in or Create an account to join the conversation.

Last edit: by Ideal AV. Reason: added info
  • Page:
  • 1
Moderators: devteam