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Umik1 keeps dropping off line 6 years 9 months ago #17578

  • Dingle
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Hi! I am working on our second installation using the Dirac 22a. I found that the Umik kept losing connection during calibrations. I would have to unplug and replug and then select mic again in software. It seemed like everytime I moved the mic to a new position this happened. The cables seem fine. Anyone else notice this?
Thanks
D

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Umik1 keeps dropping off line 6 years 9 months ago #17583

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Make sure the mini-USB connector is pushed in tight in the back of the mic. I had the same issue but found I REALLY had to push hard and it snapped in place. After that, it did not take as much force.

Tim

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Umik1 keeps dropping off line 6 years 9 months ago #17600

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Hello,

mmmh, the suggestion from Tim indeed seems right on. It's quite common that the USB isn't plugged all the way. We intentionally used a tight USB cable fit to make sure that it's holding strong in place. Until you hear a "click", you have to push the cable. On the first time use, it's a bit odd, but no worries, it's meant to be and tested as such! :-)

Keep us updated with a tech support ticket (minidsp.desk.com) if you have any issues.

Devteam
miniDSP, building a DSP community one board at a time.

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Umik1 keeps dropping off line 6 years 9 months ago #17601

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Thanks for the tips. I haven't used the Umik since I posted,but will be tomorrow. Hopefully pushing the connection further in solves the problem. I will update the thread once find out.

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Umik1 keeps dropping off line 6 years 9 months ago #17609

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Sounds good Dallas. Do get in touch with our tech support team (minidsp.desk.com) if there is any issues. We'd be happy to follow your tech support ticket.

DevTeam
miniDSP, building a DSP community one board at a time.

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Umik1 keeps dropping off line 6 years 7 months ago #18332

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Sorry about the long delay,but yes pushing on the connector harder to seat eliminated the problems. Thanks!

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