TOPIC:

Hi! I am working on our second installation using the Dirac 22a. I found that the Umik kept losing connection during calibrations. I would have to unplug and replug and then select mic again in software. It seemed like everytime I moved the mic to a new position this happened. The cables seem fine. Anyone else notice this?
Thanks
D

Make sure the mini-USB connector is pushed in tight in the back of the mic. I had the same issue but found I REALLY had to push hard and it snapped in place. After that, it did not take as much force.

Tim

Hello,

mmmh, the suggestion from Tim indeed seems right on. It's quite common that the USB isn't plugged all the way. We intentionally used a tight USB cable fit to make sure that it's holding strong in place. Until you hear a "click", you have to push the cable. On the first time use, it's a bit odd, but no worries, it's meant to be and tested as such!

Keep us updated with a tech support ticket (minidsp.desk.com) if you have any issues.

Devteam

Thanks for the tips. I haven't used the Umik since I posted,but will be tomorrow. Hopefully pushing the connection further in solves the problem. I will update the thread once find out.

Sounds good Dallas. Do get in touch with our tech support team (minidsp.desk.com) if there is any issues. We'd be happy to follow your tech support ticket.

DevTeam

Sorry about the long delay,but yes pushing on the connector harder to seat eliminated the problems. Thanks!