TOPIC:

Hi,

I'm currently working with the UMA8 V2 using the latest firmware with the beamforming algorithm (micArray_vf_spk_v1.2_up). My problem is that the board sometime stop responding to the sound. I have to unplug then replug it to make it work. I have noticed that this behavior occurs after a period of calm/silence, is it possible that the board is not capable off "waking up" itself ? I have tested it on a linux and a windows machine.

Thank you.

I have this exact same issue since a recent firmware update. The mic array disconnects in the middle of a conference call, then requires a power cycle, but then the app hosting the conference call needs to be restarted too.

Not able to get into the "array's control panel" using the SW2 & SW3 method.

My other UMA-8 array is working great running voice capture 24/7 which hasn't been upgraded to the latest firmware.

I've created a support ticket.

Mine was also updated to the new firmware. We have ordered an other UMA8 which was not flashed to the new firmware and this one works properly. We have noticed automatic reboot with the new one but it does not require a power cycle to get it working again. My hypothesis is that the watchdog inside the new firmware does not kick in when needed.

No official word up to this point from miniDSP / Ticket that was created Dec 6, 2019. Followed up Dec 18, 2019.





Upgraded the driver since there was a new version release for January, even though there was no firmware update included. I simply wanted to see if it will resolve the issue, but mic array still "disconnects" randomly while on conference call / during use.

Please provide older firmware versions so that users can restore to it in case something like this happens.

Hoping this post gets visibility.

I also have the same problem, did any of you get the microphone to work properly?
the microphone is unusable if it hangs randomly in each recording .....

Unfortunatly not. At that time we still had boards that were not up to date and they did not have this issue.

Not that this helps, but I gave up and stopped using one of my mics altogether.

I have another mic (same model) which has been working great to this day, and no firmware update has been done on it. I wish we had access to older versions of the firmware.

Any update on this? Two year old thread... seeing the same issue.

Hello,
we're considering ordering an UMA-8 v2 to be used in a new project, but after browsing the forum and especially this topic without an "official reply" for more than 2 years we are a bit concerned if we run into similar issues without any support from miniDSP.
Can somebody confirm if this UMA-8 v2 product is still "alive" and not abandoned by miniDSP?
Has this firmware issue been fixed in the meantime?
Best regards
Andreas

Dear All

Some of you might still have this board but please note that UMA8 did receive a firmware upgrade to v1.4. We had to reformat most of the firmware code (faster response) and haven't noticed disconnect on these specific USB Phy chipset that might have triggered disconnect before. Please have a trial? IT's under the user downloads section. 

www.minidsp.com/userdownloads/usb-mic-array-series

DevTeam