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Re: Problem downloading calibration file

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Problem downloading calibration file 10 years 3 months ago #7794

john.reekie Topic Author Offline Platinum Member Posts: 3778 Thank you received: 1593	I'm not able to download the cal file from the page www.minidsp.com/products/acoustic-measurement/umik-1 Entering the serial number in the form xxx-xxxx and pressing Submit results in no action. I've tried Chrome, Firefox, and Safari on OSX 10.6, and IE 8 (I think) on Win 7. I'm just wondering if anyone else was able to download the cal file...?
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Re: Problem downloading calibration file 10 years 3 months ago #7795

devteam
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Administrator
Posts: 9161
Thank you received: 1460

John,

This script was just added to this page less than 1h ago. We're working on fixing an issue on it. You're just faster than us. :-)

For the time being, just use the link www.minidsp.com/images/umik/Umik-1/XXXXXX.txt
where XXXX is the serial number of your mic.

Hoping this info helps.

DevTeam

miniDSP, building a DSP community one board at a time.

For any official support, please contact our technical support team directly @ support.minidsp.com/support/home

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Re: Problem downloading calibration file 10 years 3 months ago #7796

john.reekie Topic Author Offline Platinum Member Posts: 3778 Thank you received: 1593	Thanks, got it
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Re: Problem downloading calibration file 9 years 10 months ago #9724

Burramer Offline New Member Posts: 3 Thank you received: 0	I am trying to download a calibration file for my UMik-1 and when I do I get the message "NOT Found. The requested document was not found on this server. Web server at minidsp.com" I tried the method you listed above and got the same message. Any help with this matter would be appreciated. Thanks,
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Re: Problem downloading calibration file 9 years 10 months ago #9736

devteam Away Administrator Posts: 9161 Thank you received: 1460	Hello, Sorry to hear of this issue. can you please provide your SN#? We can investigate what's the reason. DevTeam miniDSP, building a DSP community one board at a time. For any official support, please contact our technical support team directly @ support.minidsp.com/support/home
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Re: Problem downloading calibration file 9 years 10 months ago #9740

Burramer Offline New Member Posts: 3 Thank you received: 0	Serial is 700-0769. Thanks,
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Re: Problem downloading calibration file 9 years 10 months ago #9743

devteam Away Administrator Posts: 9161 Thank you received: 1460	Ok, have a try again. The server didn't synch the files correctly before. Thanks for your patience. DevTeam miniDSP, building a DSP community one board at a time. For any official support, please contact our technical support team directly @ support.minidsp.com/support/home
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Re: Problem downloading calibration file 9 years 10 months ago #9745

Burramer Offline New Member Posts: 3 Thank you received: 0	Got it. Thanks for your help.
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Problem downloading calibration file 1 year 6 months ago #57754

drethenomad Offline New Member Posts: 1 Thank you received: 0	I've owned a UMIK-1 Measurement Mic for a while. Previously I was able to download the calibration file from your website. This time I tried downloading it again but it wouldn't let me. It keeps saying, "Calibration data for UMIK 707-0026 not found. Please check your serial number and try again.' My Serial Number is 707-0026 I hope you can help
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Problem downloading calibration file 1 year 6 months ago #57755

EdHowarth Offline Premium Member Posts: 100 Thank you received: 29	That's strange. I've just downloaded your files OK.
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Problem downloading calibration file 1 year 5 months ago #57954

testingonetwo Offline New Member Posts: 1 Thank you received: 0	Mine is not working either. Really frustrating 709-8012
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Problem downloading calibration file 1 year 4 months ago #58799

RoyB Offline New Member Posts: 3 Thank you received: 0	I'm trying to download calibration fiule for UMIK-1 mic and all I get is a large text file...Ser # 707-4994
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Problem downloading calibration file 1 year 4 months ago #58800

EdHowarth Offline Premium Member Posts: 100 Thank you received: 29	Yes, that's the calibration file The following user(s) said Thank You: Ultrasonic
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Re: Problem downloading calibration file