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TOPIC: Re: Problem downloading calibration file

Problem downloading calibration file 7 years 7 months ago #7794

  • john.reekie
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I'm not able to download the cal file from the page www.minidsp.com/products/acoustic-measurement/umik-1

Entering the serial number in the form xxx-xxxx and pressing Submit results in no action. I've tried Chrome, Firefox, and Safari on OSX 10.6, and IE 8 (I think) on Win 7.

I'm just wondering if anyone else was able to download the cal file...?
I am not miniDSP support.

"You must ask the right questions." - Dr. Alfred Lanning's hologram.
-> Have you read the User Manual??
-> Have you drawn and posted a diagram?
-> Have you posted a screenshot?
-> Have you posted your config file?
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Re: Problem downloading calibration file 7 years 7 months ago #7795

  • devteam
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John,

This script was just added to this page less than 1h ago. We're working on fixing an issue on it. You're just faster than us. :-)

For the time being, just use the link www.minidsp.com/images/umik/Umik-1/XXXXXX.txt
where XXXX is the serial number of your mic.

Hoping this info helps.

DevTeam
miniDSP, building a DSP community one board at a time.
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Re: Problem downloading calibration file 7 years 7 months ago #7796

  • john.reekie
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Thanks, got it :) :)
I am not miniDSP support.

"You must ask the right questions." - Dr. Alfred Lanning's hologram.
-> Have you read the User Manual??
-> Have you drawn and posted a diagram?
-> Have you posted a screenshot?
-> Have you posted your config file?
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Re: Problem downloading calibration file 7 years 1 month ago #9724

  • Burramer
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I am trying to download a calibration file for my UMik-1 and when I do I get the message

"NOT Found.
The requested document was not found on this server.
Web server at minidsp.com"

I tried the method you listed above and got the same message.

Any help with this matter would be appreciated.
Thanks,
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Re: Problem downloading calibration file 7 years 1 month ago #9736

  • devteam
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Hello,

Sorry to hear of this issue. can you please provide your SN#? We can investigate what's the reason.
DevTeam
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Re: Problem downloading calibration file 7 years 1 month ago #9740

  • Burramer
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Serial is 700-0769. Thanks,
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Re: Problem downloading calibration file 7 years 1 month ago #9743

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Ok, have a try again. The server didn't synch the files correctly before. Thanks for your patience.

DevTeam
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Re: Problem downloading calibration file 7 years 1 month ago #9745

  • Burramer
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Got it.

Thanks for your help.
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