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TOPIC: Bad Firmware upgrade/ now what?

Bad Firmware upgrade/ now what? 1 week 6 days ago #50050

  • Shimei
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So I just received my brand new DDRC-88A with Bass Management only to discover I have to open up the cover, move a connector and flash to latest firmware because the green sticker is missing from the unit. The flash went bad. I could of swore I chose the right hex file but now nothing. Now what? I'm doubting myself.

Can't connect to the device. The front LEDs are on however. The flashing blue light that was on the board no longer is visible. When using the minidsp utility to flash to latest firmware now says can't connect?

Is my new unit a brick? And if so is there anything to do about it?
Last Edit: 1 week 6 days ago by Shimei.
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Bad Firmware upgrade/ now what? 1 week 5 days ago #50062

  • Shimei
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Customer support walked me through the process of not only "resurrecting" the unit but also in updating it. Very impressive!

Thank you!
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