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TOPIC: Reloading 2x8 dsp

Reloading 2x8 dsp 3 months 1 week ago #42983

  • Mnsouthpaw
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Greets,
Trouble reloading firmware for 2 x 8. See below for computer screen readout when synchronizing. Tried Uninstalling all minidsp programs, rebooting PC, then reloading 8 x 8 firmware...no luck. Running Windows 10.
Suggestions most appreciated!

Incorrect device connected to this plugin software!
Please use the correct plugin software.
DSP Version supported by this software:
50,51,255
DSP Version of this device: 29

Thank you,
Mark
Last Edit: 3 months 1 week ago by Mnsouthpaw. Reason: Picture didn't post properly
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Reloading 2x8 dsp 3 months 3 days ago #43009

  • Mnsouthpaw
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Would sure appreciate any suggestions for solving this problem. I've owned the unit for a couple of years without any issues...not sure what happened to cause this...guessing my error??? While I can submit a support ticket it would be nice to solve it through the forum.
Thank you.
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Reloading 2x8 dsp 2 months 2 weeks ago #43123

  • Mnsouthpaw
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Devteam...any suggestions???
Last Edit: 2 months 2 weeks ago by Mnsouthpaw. Reason: spelling
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Reloading 2x8 dsp 2 months 2 weeks ago #43124

  • john.reekie
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Are you maybe using the wrong plugin for the firmware you have loaded? (You say you loaded 8x8 firmware into the 2x8 board.)
I am not miniDSP support.

"You must ask the right questions." - Dr. Alfred Lanning's hologram.
-> Have you read the User Manual??
-> Have you drawn and posted a diagram?
-> Have you posted a screenshot?
-> Have you posted your config file?
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Reloading 2x8 dsp 2 months 2 weeks ago #43125

  • Mnsouthpaw
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Since this is the only likely software sitting in my User downloads, I assumed this was the original file I had downloaded and was using "miniDSP 2x8, 8x8, 4x10, 10x10". I don't know that I would have purchased that for anything else??
In any case, can you please pass along a link to the correct "plug - in"
Most appreciated!
Thank you,
Mark
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Reloading 2x8 dsp 2 months 2 weeks ago #43126

  • john.reekie
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Um, the correct plugin is the one that matches the firmware you loaded. Maybe a support ticket is the way to go, they will be able to tell you specifically what the error message means. I suggest you download and install the latest version from your User Downloads first....
I am not miniDSP support.

"You must ask the right questions." - Dr. Alfred Lanning's hologram.
-> Have you read the User Manual??
-> Have you drawn and posted a diagram?
-> Have you posted a screenshot?
-> Have you posted your config file?
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Reloading 2x8 dsp 2 months 2 weeks ago #43142

  • Mnsouthpaw
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Will do...thank you for checking in on this!
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Reloading 2x8 dsp 2 months 2 weeks ago #43144

  • dpbasista
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I have the same exact issue. If you figure it out please let me. know.
The other strange thing is the current firmware is reported as version 2.9
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Reloading 2x8 dsp 2 months 4 days ago #43308

  • Mnsouthpaw
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Just sent off an email to Tech support on this issue. I'll report back with what I learn.
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