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2x4HD won't connect with Windows 10 3 years 5 months ago #40964

  • jimjimmyjimjim
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I have a new 2x4HD. I downloaded the 2x4HD 4way adv plugin and ran it (after uninstalling an earlier 2x4 plugin I used for an older 2x4 miniDSP I'm using as a cross over).
I can run the 4way adv and load a xml config file into the software but when I try to synch it to the DSP I get a message that my laptop can't connect to the DSP, and to connect the board.
I have nothing connected to the DSP yet, I was planning to load a file in first and then connect it to the speakers.
I've checked Device Manager and there is an entry for "miniDSP dfu" marked with a yellow triangle.
I have tried to update the drivers but Windows can't find one and I can't find one on the Mini page or in the folder where the plugin was loaded on my computer.
I'm running Windows 10 64bit.
Thanks for any help.

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2x4HD won't connect with Windows 10 3 years 5 months ago #41112

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Mmmh, indeed that would be a problem. Wrong plugin I'm afraid. :-(
Please read the user manual to learn a bit more of the platform? It will really help I think. :-)

The right plugin is the 2x4HD. It will include all drivers.

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2x4HD won't connect with Windows 10 3 years 5 months ago #41145

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Thanks for your reply. I didn't realize I needed both.

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2x4HD won't connect with Windows 10 3 years 5 months ago #41221

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I still cannot connect the software to the dsp.
I have downloaded the 2HD software and installed the drivers as you suggested. I connected my DSP to the laptop via the usb cable, powered it on and then loaded the drivers for Windows 10. During the driver installation I get a message saying it is uninstalling the old drivers, then it installs the drivers again. At the end when the "finish" window comes up there is a pop-up which says that I have to disconnect and reconnect the device before the installation is complete. And it asks if I want to exit the program and reconnect the device later. If I click "yes" the program closes and when I connect the device the MiniDSP software is unable to connect.

If I click "no" the pop-up window closes and I back to the "finish" window.
1. If I just click finish without disconnecting the device, the same pop-up window opens again.
2. If I disconnect the device and then reconnect it then hit finish the same pop-up window opens again;
3. If I disconnect the device and leave it disconnected and then hit finish the same pop-up window opens again;
No matter what I do the software refuses to connect to my Minidsp.

I have manually uninstalled the drivers and I still get the above.
I have tried all of the usb ports on my computer. On one occasion the pop-up window telling me to disconnect the device did NOT appear and the program closed when I clicked "finish". But the software still would not connect to the device.
I don't get a "software not found" message.
The MiniDsp control panel shows the dsp as connected, but the software still can't connect.

Thanks for your help. Jim H

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2x4HD won't connect with Windows 10 3 years 5 months ago #41301

I have the same problem as Jim. New MiniDSP 2x4 HD/ WIN 10 /64bit pro install. Drivers (miniDSP_UAC2_v4.47.0_ForWin7_8_10) seem to load ok until I get the same pop-up problem as Jim did. No MiniDSP driver found in Device Manager. Installed driver signed in as administrator. MiniDSP plugin loaded ok. Blue led is flashing...

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2x4HD won't connect with Windows 10 3 years 5 months ago #41330

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@ Jim

unfortunately we've never seen this issue before... Easiest would be to start a tech support ticket with our team (support.minidsp.com).
They are the official support and will be able to help figure out what is going on here.

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2x4HD won't connect with Windows 10 6 months 1 week ago #59131

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Having the same issue. Were you able to resolve?

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