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IR remote learning SHD Studio 3 months 5 days ago #66692

radewolf Topic Author Offline New Member Posts: 4 Thank you received: 1	Dear community, In older version of SHD series User manual (v2.15) I see that there is a learning possibility for IR remotes. Has that been disabled? I can't find the mentioned menu in the new interface. Thanks, Robin
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IR remote learning SHD Studio 2 months 3 weeks ago #66783

mspertus Offline New Member Posts: 6 Thank you received: 0	After also being unable to find that menu, I am wondering about this as well. Is there another way to access the IR learning functionality? Thanks, Mike
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IR remote learning SHD Studio 2 months 3 weeks ago #66815

radewolf Topic Author Offline New Member Posts: 4 Thank you received: 1	Maybe tech community is willing to chime in? Support would be highly appreciated! Thanks
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IR remote learning SHD Studio 2 months 2 weeks ago #66819

MihaiP Offline Junior Member Posts: 26 Thank you received: 4	As far as I know, the IR learning features have been removed from the Device Console control app - hopefully temporarily. If you are still using the old plugin, the functionality should still be available.
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IR remote learning SHD Studio 2 months 2 weeks ago #66826

mspertus Offline New Member Posts: 6 Thank you received: 0	I am already on Device Console with the current SHD firmware. Is it possible to download and use the older software? I don't see it in the SHD download folder.
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IR remote learning SHD Studio 2 months 2 weeks ago #66827

MihaiP Offline Junior Member Posts: 26 Thank you received: 4	I'm assuming that you need to also downgrade the firmware to get the feature back - I don't know for sure. I would recommend against. Maybe someone more knowledgeable could chime in. Another idea is to use a learning remote and store the codes from the SHD remote. But, probably it is not what you're looking for...
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IR remote learning SHD Studio 2 months 2 weeks ago #66850

mspertus Offline New Member Posts: 6 Thank you received: 0	I'm afraid you are correct that is not what I'm looking for. Hopefully minidsp will respond to the support issue I opened.
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IR remote learning SHD Studio 2 months 2 weeks ago #66851

radewolf Topic Author Offline New Member Posts: 4 Thank you received: 1	Me neither, I'd like to see the functionality as described in the manual. Hopefully we can get an alternative, or expectation that functionality will be reinstated.
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IR remote learning SHD Studio 2 months 2 weeks ago #66914

radewolf Topic Author Offline New Member Posts: 4 Thank you received: 1	I have created a ticket as support seems to not pick this up here. I'll keep you informed. The following user(s) said Thank You: mspertus
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IR remote learning SHD Studio 2 months 1 week ago #66965

mspertus Offline New Member Posts: 6 Thank you received: 0	I received a response from support that the feature is not supported by Device Console and recommended using a Harmony Remote instead. As the Harmony Remote was discontinued several years ago, I asked them if they would be willing to consider re-enabling the feature. I will report on any further response. Sorry to not have better news at this time, Mike
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