Welcome, Guest
Username: Password: Remember me
NOTE: This is a "Community" forum. Please be mindful that community members are here to help as part of a community effort. We therefore appreciate your effort in keeping this forum a happy place!

If you have a specific issue (e.g. hardware, failure) and want help from our support team, please use our tech support portal (Support menu - > Contact Us).
Thanks a lot of your help in making a better community.
  • Page:
  • 1

TOPIC:

No digital or analog output from SHD 7 months 4 weeks ago #60141

  • pmonroe
  • pmonroe's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 6
  • Thank you received: 0
Suddenly my SHD does not have either digital or analog output no matter what input I try.  On the back is a reset button but I can find no mention of it or how to use it in any of the many   miniDSP manuals nor can I find any reference to it online even after  hours and hours of search. Can someone enlighten me on it? Thus far reinstalling files has been of little help, which is all customer support has to offer. Bummer1

Please Log in or Create an account to join the conversation.

No digital or analog output from SHD 7 months 4 weeks ago #60143

  • gbr
  • gbr's Avatar
  • Offline
  • Elite Member
  • Elite Member
  • Posts: 222
  • Thank you received: 47
Did you check in the plugin software (The application that is running on the PC) if the configuration still is correct? (The configuration which dirac channel is connected to which output channel. And that the outputs are not muted, etc.)

If it is no hardware fault maybe flashing the firmware again could help? (Even if is the same version.) Or resetting all presets to the default might be a try?

Gert

Please Log in or Create an account to join the conversation.

No digital or analog output from SHD 7 months 4 weeks ago #60147

  • Ultrasonic
  • Ultrasonic's Avatar
  • Offline
  • Platinum Member
  • Platinum Member
  • Posts: 2359
  • Thank you received: 484
Could you give some more details of how you're using your SHD? 

If you look in the plugin do you see signal bars moving on the outputs for which you're getting no output?

Please Log in or Create an account to join the conversation.

No digital or analog output from SHD 7 months 1 week ago #60498

  • pmonroe
  • pmonroe's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 6
  • Thank you received: 0
I still have not resolved my difficulty. I have  not used the SHD for Dirac Live or Volumno, just as a pre-amp/DAC. Of course it thus has analog and digital inputs as well as outputs. When I input an analog signal I get nothing from the analog or digital outputs. Likewise when I input a digital input I get no digital or analog outputs. This is with all inputs and outputs set as per manual instruction. I have erased all software, then down loaded all new software and  installed all plug ins and firmware. This has had no effect. So basically the unit is "dead in the water". It initially worked fine, So is there some way to reinstall the factory defaults???  As an odd aside, about a year ago it did the same thing and after taking it out of my system and leaving  it in a desk drawer for three or four months it worked perfectly on being put back in.  That is until now. BTW;  at that time I contacted  customer support who stated that my experiences were very odd and that I should reinstall everything carefully following instructions. Go figure! 

Please Log in or Create an account to join the conversation.

No digital or analog output from SHD 7 months 1 week ago #60499

  • Ultrasonic
  • Ultrasonic's Avatar
  • Offline
  • Platinum Member
  • Platinum Member
  • Posts: 2359
  • Thank you received: 484
Have you already contacted miniDSP support? You should if not.

Please Log in or Create an account to join the conversation.

No digital or analog output from SHD 7 months 1 week ago #60513

  • pmonroe
  • pmonroe's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 6
  • Thank you received: 0
As per my last post - Yes, the first time this happened, without results.

Please Log in or Create an account to join the conversation.

No digital or analog output from SHD 7 months 1 week ago #60522

  • gbr
  • gbr's Avatar
  • Offline
  • Elite Member
  • Elite Member
  • Posts: 222
  • Thank you received: 47
In another thread someone had the problem that output 3&4 did not work. In the routing settings where dirac channels 1&2 are connected to outputs 1-4 he toggled the settings off and on again, maybe mute off and on, too. After this the outputs did work. Maybe it is an idea to try this?
 

Please Log in or Create an account to join the conversation.

No digital or analog output from SHD 7 months 1 week ago #60528

  • H0m4g32B3v
  • H0m4g32B3v's Avatar
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 35
  • Thank you received: 12
I think, on rare occasion, I have caught the Windows control app not initializing correctly - specifically the muting was on when the button said it was off.

Try exercising the muting on & off to see if it synchronizes.

Please Log in or Create an account to join the conversation.

  • Page:
  • 1
Moderators: devteam