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TOPIC: Apple TV and the SHD - remote problems

Apple TV and the SHD - remote problems 3 months 1 week ago #49386

  • Tagore
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Keen to understand if I am alone in experiencing SHD remote control problems when using the Apple TV with the SHD.
I have the Apple TV as a source - I split out the Toslink signal from Apple TV HDMI out that I then route into the SHD.
With the Apple TV off / on sleep, the SHD remote works fine.
However power up the Apple TV and then after navigating a little with the Apple remote, the SHD remote stops working, or does so intermittently, with an extended lag. This applies to all the buttons on the SHD remote.
Read that Apple TV 4K uses bluetooth 4.0 for the unit functionality, and then IR for other devices (it has some learning remote capabilty).
Using the Harmony 650 remote to control the Apple TV rather than the Apple TV remote triggers the same problems.
Want to work out if the SHD unit is faulty, or if this is a conflict with a workaround?
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Apple TV and the SHD - remote problems 3 months 1 day ago #49513

  • Tagore
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Seems strange replying to my own thread :) but feel duty bound to close the loop.
With help of Dev team this is resolved. Apple TV not the culprit rather interference from an old plasma.
Simple fix of a strip of masking tape over the IR sensor on the SHD - right hand side of the display as you face the unit - and the SHD now responds perfectly to the remote.
Very happy with the unit beyond this - haven't even tuned for DIRAC yet, just enjoying the improvement, extra detail and refinement the SHD DAC brings.
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