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TOPIC: Problem of software installation on Windows 8.1

Problem of software installation on Windows 8.1 1 year 11 months ago #17274

  • jbouquet
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Hi everyone!

I just can't to install nanoAVR_DL.exe on my computer with Win 8.1 whereas with the same exe I can install it on my other computer with Win 7.

On Win 8.1, nothing happen at all. On the task manager I can see the program with 0% of CPU and memory...

Any idea ???

Thanks :)
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Problem of software installation on Windows 8.1 1 year 11 months ago #17290

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I solutionned the problem by using another partition witth Win7...

Now I'm encountering others problems... At first, the DC plug si so cheap !!! Sometimes the miniDSP switches off and I have to move the cable to switch it on again. At this price it is just unbelievable !!!

In another hand, I can't get any sound during the test phase with the Dirac live software. I've got image on my screen so according to notice it must sounds... I tried to install the v1.5 of the DSP software to replace avr DL one. I uninstalled avr DL, install avr 1.5-BM and then updateed the firmware using the correct procedure. Neither the DSP software or Dirac live software were able to connect to the hardware any more !! I had to flash the hardware with the Hex file from avr DL folder to get the connection back between the Dirac live software and the hardware. Obviously the 1.5-BM DSP software can't see the hardware, I had to get back to avr DL software version.

It's even impossible to get sound using windows or my Bluray player whereas the volume is not mute according avr DL !!!

Finally, impossible to access to the hardware by the ethernet.

If any has an idea...
Last Edit: 1 year 11 months ago by jbouquet.
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Problem of software installation on Windows 8.1 1 year 11 months ago #17322

  • devteam
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@ Jbouguet,

Let's see how we can help. Please note that a tech support ticket might be easier for sharing files (minidsp.desk.com)
1) Can't install on 8.1. We don't have some issues here so we'll need to investigate later
2) DC jack not staying. Very odd since we've never heard of this before on all the platforms we ship, something specific to your setup I believe. We'll need some pics/vids to see what we're talking about here. Best to share all this with your tech support ticket.
3) nanoAVR DL vs nanoAVR BM. You will have to be careful here as you toggle from one to another. These are "NOT" as easy switch from one to another and you could easily mess things up by trying on firmware + sofftware combo and troubleshoot both together. To keep things simple, let's just use "ONE" setup (i.e. nanoAVR DL) and let's make this one work first. Then you can toggle to another. Running 2 different firmware, 2 different symptoms will only add more data to it to confuse our team. Thanks for your understanding! :-)

Once we receive your tech support ticket, we'll take it from there. Sounds good?

DevTeam
MiniDSP, building a DIY DSP community one board at a time.
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Problem of software installation on Windows 8.1 1 year 11 months ago #17335

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Thanks for your advices ;)

So let's go with nanoAVR DL on Win7. Tel me what I have to do before trying to resolve problems.

PS : I sent the video for the DC connector problem.
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Problem of software installation on Windows 8.1 1 year 10 months ago #17361

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UP please !
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Problem of software installation on Windows 8.1 1 year 10 months ago #17391

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Hello,

We got your tech support ticket. We'll reply to you today. Thanks for your patience.
MiniDSP, building a DIY DSP community one board at a time.
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Problem of software installation on Windows 8.1 1 year 10 months ago #17404

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Hello!

I think the first time I tried to send you a ticket didn't worked because of the video file size, that's why I try again today.

Thanks for the reply.
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Problem of software installation on Windows 8.1 1 year 3 weeks ago #22160

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NANO_AVR_DL.exe will not install with many current Antivirus / Firewall / Internet Security running in the background....One of them is COMODO INTERNET SECURITY.... I had to uninstall this and then the .exe ran without a problem...
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