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TOPIC: IL-DSP: micro-USB socket failure

IL-DSP: micro-USB socket failure 7 months 3 weeks ago #44927

supercurio
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Multidisciplinary software R&D
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After light use, the micro USB socket of my IL-DSP failed already.

As you can see in the video, if I press on the top of the connector then the connection is established and the IL-DSP gets powered.
Then as soon as the pressure is released, the contact is lost.
I tried multiple cables and connectors with the same result.

Maybe the socket is soldered directly on the main board, and handling broke the soldering.

The only thing I could change in my usage would be to disconnect the USB cable before putting both in a bag or jacket pocket, but it is inconvenient given the small side of the items.

I'm a bit worried that the hardware design is not strong enough to handle a mobile usage.
Suggestions?

Calibrate all the things

I'm working on an Android app for the IL-DSP.
It's available in the Play Store
And there's a support and discussion forum for it

The administrator has disabled public write access.

IL-DSP: micro-USB socket failure 7 months 5 days ago #45318

supercurio
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Fresh Boarder
Multidisciplinary software R&D
Posts: 17
Thank you received: 9
Karma: 2

Update: miniDSP support replied quickly after I reported the issue and acknowledged a fault in an early batch (I bought mine as soon as it became available).
Quoting:

We're now doing a new manufacturing batch to solve this issue as we speak. The previous connector having an issue of tolerance. The new connector is fitted better with the board.

They just contacted me again to say they're ready to ship a replacement unit which I look forward to receive, hoping for a build more robust to real-world conditions.
I was glad to not have to send back the faulty, now entirely dead unit.

I might still be careful and disconnect the USB connector from the socket before putting them in a pocket to prevent stress however.

Calibrate all the things

I'm working on an Android app for the IL-DSP.
It's available in the Play Store
And there's a support and discussion forum for it

The administrator has disabled public write access.

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IL-DSP: micro-USB socket failure