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TOPIC: nano avr dl

nano avr dl 4 months 4 weeks ago #41857

  • lacoste62
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hello, I sold a minidsp nano avrdl, the person when she puts the software dirac to make its measurements, they has no sound. Have you any idea of this problem?
current license transfer
thank you
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nano avr dl 4 months 4 weeks ago #41868

  • rts100x5
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have her download setup manual and take it from there.... you provided absolutely no equipment setup details for us to help you
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nano avr dl 4 months 4 weeks ago #41869

  • lacoste62
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hello, I provided my set up download nano avr dl and the dirac for windows because there license is in transfer request
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nano avr dl 4 months 4 weeks ago #41870

  • john.reekie
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I think what rts100x5 means is that you have asked for help debugging an issue but have provided no information that would help anyone do that.

I suggest ask the new owner to read carefullythe user manual and work through all the steps one by one. There is a trouble-shooting section in the back of the manual she should also work through. If no success, then she should post herself or open a support ticket.

With that said, easy things to check: the correct input is selected on the AVR; the AVR is not muted or volume turned down; output volume in DLCT is not turned down; an active HDMI video source must be provided at the nanoAVR DL input while calibrating.
I am not miniDSP support.

"You must ask the right questions." - Dr. Alfred Lanning's hologram.
-> Have you read the User Manual??
-> Have you drawn and posted a diagram?
-> Have you posted a screenshot?
-> Have you posted your config file?
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nano avr dl 4 months 3 weeks ago #41871

  • lacoste62
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hello, so voilaje will try to give a little more details. On the minidp nano avrdl, there is a zapitti and platinum bluray in and out directly to the amp.le pc connect to the amp with the dirac on the pc.sur software dirac, the nano avr dl is well recognized and the microphone but at the time of launching the sound for the measurement there is no sound coming out of the speakers and we come out of the sound of the amp by the pc in hdmi without passing by dirac. thank you
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