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TOPIC: DDRC-22A no longer working

DDRC-22A no longer working 2 years 6 days ago #34603

  • bathorpe
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My DDRC-22A has been trouble free for a few months since purchase but this weekend crapped out. The LED lights on the front panel went out without warning, and while my PC still "sees" the device and allows me to write filters to its memory banks, it doesn't apply filters nor responds to the remote or any front panel controls. I submitted a ticket to support this weekend but have only had one response which was to reinstall the latest firmware and software (which had no effect unfortunately). I haven't heard back from support since yesterday morning despite sending two replies hoping for further help. Needless to say I'm a little frustrated ending up with an expensive paperweight.

Any advice or other troubleshooting possibilities? I popped open the case but there are no loose cables or other obvious faults so I'm at a loss of what to do.
Last Edit: 2 years 6 days ago by bathorpe.
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DDRC-22A no longer working 2 years 4 days ago #34627

  • MPV
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Mine DDRC-24 almost the same today.Can load to any slot but no difference in sound ,don't apply filter correction also.No difference Dirac Live on or off.
I restored to default but no change.
Disappointed, 2 months old unit.
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