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TOPIC: No DIRAC software?

No DIRAC software? 3 months 6 days ago #27480

  • jwitkin
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I just got my new DDRC-22DA delivered! I'm looking for the Utility and Calibration software, and there is nothing visible! I am logged in, the account shows my order, so it is the correct account; User Downloads - Dirac - DRCC22 shows no files to download. I use Mac OS X (Safari), but also tried Windows with IE and Firefox. Am I missing something?

Confirmation email said that the downloads would be enabled when the item shipped. I am hoping they didn't forget (I have emailed them) - especially since its now Sat morning in Hong Kong - gonna be a long weekend! :(

JW
Last Edit: 3 months 6 days ago by jwitkin.
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No DIRAC software? 3 months 6 days ago #27481

  • john.reekie
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Did you buy from a dealer? There's supposed to be a coupon you can redeem.
I am not miniDSP support.

"You must ask the right questions." - Dr. Alfred Lanning's hologram.
-> Have you read the User Manual??
-> Have you drawn and posted a diagram?
-> Have you posted a screenshot?
-> Have you posted your config file?
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No DIRAC software? 3 months 6 days ago #27483

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Nope. Bought it through MiniDSP website.
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No DIRAC software? 3 months 6 days ago #27484

  • john.reekie
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Weird.
I am not miniDSP support.

"You must ask the right questions." - Dr. Alfred Lanning's hologram.
-> Have you read the User Manual??
-> Have you drawn and posted a diagram?
-> Have you posted a screenshot?
-> Have you posted your config file?
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No DIRAC software? 3 months 6 days ago #27486

  • jwitkin
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This is where it's supposed to be, right?

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No DIRAC software? 3 months 6 days ago #27487

  • john.reekie
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Yes, that's where it should be.
I am not miniDSP support.

"You must ask the right questions." - Dr. Alfred Lanning's hologram.
-> Have you read the User Manual??
-> Have you drawn and posted a diagram?
-> Have you posted a screenshot?
-> Have you posted your config file?
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No DIRAC software? 3 months 6 days ago #27488

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Oh well...
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No DIRAC software? 3 months 3 days ago #27543

  • jwitkin
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All fixed Monday early ! :)
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No DIRAC software? 3 months 2 days ago #27569

  • devteam
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Glad to hear and our apologies for this mishap on your account!

Have fun,
MiniDSP, building a DIY DSP community one board at a time.
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