Welcome, Guest
Username: Password: Remember me
NOTE: This forum is community powered. Please be mindful that long time community members are here to help as part of a community effort. If you have a specific issue (e.g. hardware, failure), please use our tech support portal (Support menu - > Contact Us). Thanks a lot of your help in making a better community. :-)

TOPIC: No sound at channels 3-8

No sound at channels 3-8 1 year 10 months ago #17767

Hello everybody,

I have a problem:

I have installed Dirac, it recognises the mic and the miniDSP.
I have a Audiolab 8200 AP surround processor.

When I push test on channels 1+2 there comes pink noise from the left and right channel. All good...
When I then press test on center, sub or surround channels there comes no sound at all.
My processor even says "silent" in the display when I test these channels (3-8)...

I have updated with the beta software to force 5.1 mode.. But makes no difference...

What to do?

I really hope you can help..
The administrator has disabled public write access.

No sound at channels 3-8 1 year 10 months ago #17780

  • devteam
  • devteam's Avatar
  • Online
  • Administrator
  • Posts: 5123
  • Thank you received: 632
  • Karma: 119
Hello Morten,

Just to clarify, you're using a nanoAVR on this setup? (not exactly clear but guessed)

Before going further, we'd strongly recommend that you actually upgrade both your DSP firmware and your Dirac Live software. There is a new release now available under the user downloads for both the nanoAVR utility and for the Dirac Live tools. Best that you start your tuning with our current set of tools.
To run the latest nanoAVR DL tools, you will need to update the firmware FYI as per the ZIP file.

Btw, if you have any further issues, maybe easiest that you start a tech support ticket with us (minidsp.desk.com). This way we can track your issue and get some HDMI logs of your setup.

DevTeam

If you still have any issues.
MiniDSP, building a DIY DSP community one board at a time.
The administrator has disabled public write access.

No sound at channels 3-8 1 year 10 months ago #17789

Yes, you are right; I have the AVR DL.

I think I have all the lastest software since I installed everything just now...
Firmware 1.17

So still the same problem...
The administrator has disabled public write access.

No sound at channels 3-8 1 year 10 months ago #17793

  • devteam
  • devteam's Avatar
  • Online
  • Administrator
  • Posts: 5123
  • Thank you received: 632
  • Karma: 119
Hello Morten,

Thanks for the feedback. As mentioned on the tech support ticket, we're guessing that these are older firmware/software since we just released the software yesterday.. :-) (sorry forgot to add that to previous post.. :-)

let's use the tech support ticket that you opened as one path of communication. Sounds good?

DevTeam
MiniDSP, building a DIY DSP community one board at a time.
The administrator has disabled public write access.

No sound at channels 3-8 1 year 10 months ago #17795

Absolutely! Thank you...

I will let you know the outcome...

Best
Morten
The administrator has disabled public write access.

No sound at channels 3-8 1 year 9 months ago #17863

  • jackox
  • jackox's Avatar
  • Offline
  • Fresh Boarder
  • Posts: 16
  • Thank you received: 1
  • Karma: 0
Hello Morten,

You may have the same problem I had during my NanoAVR DL review.
It is possible that your units are not EDID friendy.
In order to solve the NO SOUND in channel 3-8 during setup do as follow :

Plug in a source with HDMI audio out set on PCM.
Run a movie with 7.1 audio track, this will validate 7.1 audio in the different EDIDs.
Put the movie on pause, EDID is still active

Run Dirac Calibration, it should work.
The administrator has disabled public write access.
Time to create page: 0.176 seconds