TOPIC: Help, new 8x12 v2 won't connect

Hi I have my 8x12 v2 powered up as per the instructions, no audio inputs or outputs connected apart from the remote out to the amp(and this works with the delay). With the PC usb lead plugged in there is a blue light on behind the plug, the pc beeps and finds the c-dsp and labels it under printers and devices.
When hitting connect in the minidsp plugin it just fails to connect. I tried updating firmware along with the remote firmware and all this works as described in the help file but yet I still cannot connect to it. I've tried restarting the laptop(Win10) with no change.

Anyone got any ideas?

Looking at the log file on the sd card, It says DSP settings file not found. But the remote gets data sent messages and success. So it looks to not be able to update the main board firmware.

It's a hex file you load on the sd but yet it says bin file can't be found, would this have anything to do with it?

Well the 3rd pc I tried worked. I've tried installing everything exactly the same on the other two but still no go on those pc's. So for now I have take my house pc to the car.