miniDSP uses Speedpost Hong Kong for all our shipments leaving from our Hong Kong warehouse. An order typically takes 3-5 "working days" (i.e. not including week ends or holidays) to be prepared and packed by our staff. Once ready to ship, a tracking number will be emailed to you along with the downloads instruction for the plug-in.
All parcels will be provided with a tracking number for easy online tracking. To the question "Why aren't we using Airmail?", our answer is simple: "Too much troubles for both seller/buyer". Lost parcel, long leadtimes, anxious customers are the typical expectations of airmail shipping. With Speedpost, our team is proud to say that not a single parcel has been lost!
Custom/Import Duties: Customer shall bear all country, provincial, government, state and local sales, use, goods and services, value added, privilege and similar levies/taxes. Please contact your local custom office to learn of your country's import fee structure.