| Why do you charge for plug-ins? |
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A very good question requires a very long answer! First of all, so you know that we're all DIYers at miniDSP and like most of you, always on the look out for a better deal! Running a company is a different story this being said. Sure, we could provide 2 or 3 free plug-ins, get them out of the door in little time and simply make what is commonly called as a fixed DSP architecture. Most manufacturers out there chose that path since it is much easier to develop (one time engineering cost) & support (single firmware). So why aren't you doing it?At miniDSP, for one, we're not a multi-national company. We're a group a passionate people who believe in building a low cost DSP community. We want to make sure that we support you as much as we can with our engineering department, not a call center with a random guy who has no idea about audio. Our mission isn't only to build a product, it's also to support it and give you the most out of it. Everytime we will release a new plug-in, engineers will spend valuable time redesigning the UI, rebuilding a new audio configuration and carefully testing it to make sure it meets our high standards. Unfortunately, even with our wicked gardening skills, we still haven't figured out a way to get that famous "free money tree" to pay for it... :-( So in the end, we have to account for a small charge on each plug-in. What do you get out of it?Free un-limited upgrades . Once a plug-in purchased, you will get free access to new features & addon we will make to future versions of the plug-in. All our customers will receive a download link once the new plug-ins are released to the market. Hope this clarifies our mission and how we plan to support growing the miniDSP community. For any comments, This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we'll be glad to answer your questions. |
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